Business Systems Analyst at Red River

pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

0.0

Posted On

29 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analysis, Cloud Capacity Management, Tableau Dashboard Excellence, Data-Driven Insights, Lab Consumption Monitoring, Global Forecasting, Delivery Quality Metrics, Business Growth Tracking, Operational Efficiency Improvement, Financial Operations Management, Data Extraction, Data Cleaning, SQL, Data Visualization, Problem-Solving, Communication

Industry

IT Services and IT Consulting

Description

About The Job: The Red Hat Training and Certification Global Delivery Team is seeking a Business Systems Analyst to drive insights and strategy through data analysis. The Global Delivery Team manages the strategy and execution of instructor-led training globally. In this role, you will focus on cloud capacity management, Tableau dashboard excellence, and delivering data-driven insights to shape critical business decisions. This position involves creating advanced dashboards to monitor lab consumption across multiple clouds, performing in-depth analyses to produce global forecasts, and recommending actions based on trends. You’ll also assess delivery quality metrics, track business growth and opportunities of our Red Hat Learning Subscription, and provide actionable insights to improve operational efficiency. Additionally, you will manage financial operations such as purchase orders and cross-charging processes for various business units and partners. What Will You Do: Extract, clean, and organize data from databases, Learning Management Systems (LMS), and related platforms Create, maintain, and enhance dashboards and reports to track key metrics and performance indicators Analyze data to identify trends, insights, and opportunities for improving training content and delivery Collaborate with program managers, delivery managers, and other stakeholders to understand data and reporting needs Document data processes and ensure high standards of data quality and consistency Assist with survey analysis and interpretation of learner feedback Respond to ad hoc data requests and support special projects as needed Use data insights to support ongoing improvements to training programs What Will You Bring: Bachelor’s degree in Statistics, Mathematics, Computer Science, or a related field Strong proficiency in Microsoft Excel or Google Sheets Basic knowledge of SQL and data visualization tools such as Tableau or Power BI Familiarity with Python, R, or similar programming languages is a plus Strong analytical and problem-solving skills with high attention to detail Effective communication and presentation skills, with the ability to explain findings to non-technical audiences Eagerness to learn, grow, and adapt in a fast-paced environment About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. We’re the world’s leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge. At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It’s what makes us who we are. Some of the most knowledgeable and passionate people in the technology industry work here. Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.

Responsibilities

The Business Systems Analyst will extract, clean, and organize data from various platforms to create and enhance dashboards tracking key performance indicators. They will analyze this data to identify trends, generate global forecasts, and recommend actions to improve training content and delivery.