BUSINESS SYSTEMS ANALYST – SALESFORCE/NCINO:

On behalf of our Banking client, Procom is searching for a Business Systems Analyst – Salesforce/nCino for a 6 month contract role. This position is a hybrid position with 4 days onsite at our client’s Toronto office.

BUSINESS SYSTEMS ANALYST – SALESFORCE/NCINO - JOB DESCRIPTION:

The project involves onboarding small businesses to a commercial platform utilizing Salesforce/nCino. The role requires the candidate to work on enhancing and maintaining the Salesforce platform to support bank’s Commercial Customers and internal users.

BUSINESS SYSTEMS ANALYST – SALESFORCE/NCINO - MANDATORY SKILLS:

• Extensive Salesforce Platform Expertise, including Financial Services Cloud, Service Cloud, and Sales Cloud.
• 10+ years of requirements gathering and integration experience.
• Experience in building and configuring out-of-the-box Salesforce functionality.
• Hands-On Experience with Financial Services Cloud.
• Business Analysis & Planning skills.
• Ability to translate technical knowledge into business value.
• Strong communication skills and problem-solving abilities.

BUSINESS SYSTEMS ANALYST – SALESFORCE/NCINO – NICE-TO-HAVE SKILLS:

• Experience with nCino Credit Origination.
• Ability to work collaboratively as a strong team player.
• Capable of adapting quickly and managing multiple demands.
• Proven abilities to take initiative and be innovative.

• Collaborate with business and technical stakeholders to gather, analyze, and refine functional and non-functional requirements.
• Lead and support day-to-day project activities, ensuring adherence to risk culture, compliance standards, and operational controls.
• Translate business needs into clear, actionable specifications and user stories.
• Contribute to the design, development, and delivery of software solutions focused on scalability, usability, and compliance.
• Maintain and enhance the Salesforce platform, ensuring system availability and performance.
• Stay current with Salesforce technologies and industry best practices.