Description & Requirements
Join our dynamic team as a Business Systems Analyst, Smartsheet Solutions and play a key role in transforming the way we work!
In this role, you’ll be the driving force behind the design, development, and support of innovative Smartsheet solutions that power our business goals. Collaborating with stakeholders across the organization, you’ll deliver strategic and tactical reporting tools, solve operational challenges, and ensure our Smartsheet environment is secure, scalable, and aligned with privacy standards.
If you’re passionate about process improvement, data-driven solutions, and making a measurable impact-this is a remote opportunity for you!
Why Maximus?
At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you’re equipped for all the moments that matter.
Work/Life Balance Support - Flexibility tailored to your needs!
Competitive Compensation - Bonuses based on performance included!
️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter’s, and Pet insurance. Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
️ Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
Tuition Reimbursement - Invest in your ongoing education and development. Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
Professional Development Opportunities - Participate in training programs, workshops, and conferences.
Licensures and Certifications - Maximus assumes the expenses associated with renewing licenses and certifications for its employees

Essential Duties and Responsibilities:

• Apply strong analytical reasoning to understand end user’s requirements and transforms them into operational application.
• Deliver results after thorough research of functional needs by collaborating and communicating with various stakeholders, both internal and external to the company.
• Extract, analyze, and report data to support program activity and assist in management decision making.
• Audit, evaluate, track, and report program implementation and project activity for Quality Assurance and contract compliance purposes.
• Design, develop, test and deploy new Smartsheet solutions as required to meet business needs.
• Maintain and support existing Smartsheet solutions, including modifications, enhancements and performance optimization
• Collaborate with multiple product teams, demonstrating flexibility and the ability to learn and adapt to new software platforms.
• Manage solution backlog and prioritize items with management to ensure continued alignment with business objectives.
• Manage system changes as requested by end users and clients, including documentation and communication of changes.
• Provide project oversight for systems enhancements, change requests and testing.
• Collaborate with business stakeholders to develop strategic and tactical reporting solutions that address current and future needs.
• Create ad-hoc reports and dashboards to maintain and analyze key data, providing insights for decision-making.
• Prepare and deliver solution demos and training to internal customers and executives as needed.
• Manage access controls and permissions for Smartsheet workspaces, ensuring data integrity and compliance with privacy policies.
• Create and maintain comprehensive documentation for Smartsheet solution design, configuration, and end-user instructions.
• Diagnose and resolve issues related to Smartsheet solution functionality and performance, escalating as needed and communicating resolutions.
• Maintain updated knowledge of Smartsheet capabilities through available training, community engagement and continuous learning
• Performs other duties as assigned by management.

Minimum Requirements

• Bachelor’s degree in related field.
• 3-5 years of relevant professional experience required.
• Equivalent combination of education and experience considered in lieu of degree.
• 2+ years of demonstrated experience using Smartsheet, with a strong emphasis on premium features such as Data Shuttle, Calendar, DataMesh, Dynamic View, and WorkApps.
• Proficient in Smartsheet for solution development and reporting
• Smartsheet Product Certification or willingness to obtain within six months of hire
• Strong Excel skills, including pivot tables and advanced formulas
• Basic knowledge of SQL and data analysis tools
• Understanding of database structures and relational principles
• Familiarity with business intelligence tools (e.g., Power BI, etc.)
• Awareness of data privacy and security best practices
• Strong collaboration and consensus-building abilities
• Independent, innovative thinker with a problem-solving mindset
• Skilled in operational analysis and driving process efficiency
• Excellent analytical and critical thinking skills

Preferred Requirements

• Bachelors degree

Home Office Requirements

• Maximus provides company-issued computer equipment
• Reliable high-speed internet service
• Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
• Minimum 5 Mpbs upload speeds
• Private and secure workspace

NYMC #LI-Remote

EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate’s education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus’s total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant’s salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances

• Apply strong analytical reasoning to understand end user’s requirements and transforms them into operational application.
• Deliver results after thorough research of functional needs by collaborating and communicating with various stakeholders, both internal and external to the company.
• Extract, analyze, and report data to support program activity and assist in management decision making.
• Audit, evaluate, track, and report program implementation and project activity for Quality Assurance and contract compliance purposes.
• Design, develop, test and deploy new Smartsheet solutions as required to meet business needs.
• Maintain and support existing Smartsheet solutions, including modifications, enhancements and performance optimization
• Collaborate with multiple product teams, demonstrating flexibility and the ability to learn and adapt to new software platforms.
• Manage solution backlog and prioritize items with management to ensure continued alignment with business objectives.
• Manage system changes as requested by end users and clients, including documentation and communication of changes.
• Provide project oversight for systems enhancements, change requests and testing.
• Collaborate with business stakeholders to develop strategic and tactical reporting solutions that address current and future needs.
• Create ad-hoc reports and dashboards to maintain and analyze key data, providing insights for decision-making.
• Prepare and deliver solution demos and training to internal customers and executives as needed.
• Manage access controls and permissions for Smartsheet workspaces, ensuring data integrity and compliance with privacy policies.
• Create and maintain comprehensive documentation for Smartsheet solution design, configuration, and end-user instructions.
• Diagnose and resolve issues related to Smartsheet solution functionality and performance, escalating as needed and communicating resolutions.
• Maintain updated knowledge of Smartsheet capabilities through available training, community engagement and continuous learning
• Performs other duties as assigned by management