You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

PREFERRED SKILLS:

• Experience in supporting customer facing operations is an asset
• Experience with Miro
• University degree in business, technology or an equivalent experience

UNIQUE REQUIREMENTS:

• As this position is posted in several locations, an ability to work as per the Eastern Time zone is required
• Occasional overtime on an as needed basis

ABOUT THE ROLE:

Reporting to the Manager, Business & Systems Analysis Chapter specific to the Disability Solar squad, the Business & Systems Analyst is familiar with a wide variety of concepts, practices, and procedures as they relate to IT and general operations. They rely on experience and judgment to plan and achieve goals.
In this role, you will conduct needs analysis, write requirements/user stories, collaborate with various stakeholders and support the team to increase productivity and reduce costs.

WHAT WILL YOU DO?

• Analyze and define user needs and translate them into system requirements/epics/user stories/data mapping documents.
• Work with the team to conduct analysis on business requests with a focus on the links between processes and systems throughout the organization.
• Create and/or provide comments into internal and external communications and user documentation.
• Review and provide comments on business and technical documentation.
• Support business on the roll-out of what has been developed with a focus on end-to-end validation.