Company Description
AbbVie’s mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.
Job Description
Take the next step in your career with an organization that strategically invests in the long-term health of the company, its technology, and its people. The AbbVie Business Technology Solutions (BTS) team shapes the digital transformation necessary for our treatments to positively impact patients’ lives. In the role of Business Systems Consultant, you’ll tackle complex challenges as you develop and diversify your professional experiences while helping others grow and develop their skills.
At AbbVie we are committed to leveraging the latest advancements in technology to drive innovation and business transformation. Our Clinical Development Information Research team is expanding, and we are seeking a talented Generative AI Consultant to join us in pushing the boundaries of what’s possible with artificial intelligence. The ideal candidate will have a deep understanding of generative artificial intelligence solutions and their applications across R&D Clinical Development to accelerate the delivery of our portfolio. You will work closely with cross-functional teams to design, implement, and optimize AI solutions that drive business value and innovation by collaborating with stakeholders to identify opportunities for applying generative AI technologies. This role will proactively seek out strategic business opportunities with business unit leaders and guide teams through the identification, design, delivery and operation of innovative AI solutions. You will analyze business processes, assess use case feasibility, elicit and document business requirements, work with technologists to evaluate solution alternatives, and build implementation plans outlining cost, budget and schedule for implementation.

Responsibilities:

• Driving BTS & business partnerships to shape the utilization of generative AI for Clinical Development, working directly with stakeholders to understand specific business processes, business drivers, and business strategy across multiple business units; Identifying and communicating resulting needs and opportunities for business process improvement that can be enabled via GenAI technology.
• Investigates and understands capabilities of existing solutions and technologies already in use across the business area and similar and interconnected business areas in AbbVie and industry.
• Developing business relationships and integrating activities with other functions to ensure alignment and successful implementation in support of project efforts. Manage relationships between clients involved and BTOs to ensure effective communication between the groups is occurring. Brokers services within BTS on behalf of customers; coordinates portfolio of solutions and identifies interdependencies.
• Lead workshops and training sessions to educate internal teams and clients on generative AI and its potential applications.
• Support the development and implementation of AI strategies, aligning them with organizational goals and objectives.
• Develop documentation, reports, and presentations to communicate findings and project status to stakeholders.
• Maintaining documentation related to the generative AI solutions.
• Continuously identifying opportunities for process/solution improvements.
• Establishing and maintaining high-quality relationships with all levels across the Clinical Development Operations business and with external vendor partners where appropriate.
• Responsible for compliance with applicable Corporate and Divisional Policies and procedures. Identifies current and emerging business needs and evaluates alternative technology solutions using standard information systems methodologies and best practices.

Qualifications

Required:

• Bachelor’s Degree with 7 years’ experience; Master’s Degree with 6 years’ experience, PhD 2 years’ experience in business information systems, or a discipline closely related to the client area served.
• Demonstrated experience of successfully delivering AI projects, preferably supporting a Clinical Development function.
• Experience with Agile delivery methodologies, including Scrum, Jira, Confluence.
• Proven experience with identification, definition and delivery of generative AI solutions.
• Excellent interpersonal skills and well-developed verbal and written communication skills.
• Must be able to effectively lead and facilitate meetings with customers and technical team members.
• Must be deliverable focused and detail oriented.
• Must exhibit exceptional teamwork skills.
• Must have a strong customer focus.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Preferred:

• Technical writing experience
• Experience working in the Life Sciences industry and/or GXP validated systems
• Experience working with consulting focus

WHY BUSINESS TECHNOLOGY SOLUTIONS:

For anyone who wants to use technology and data to make a difference in people’s lives, shape the digital transformation of a leading biopharmaceutical company, and secure sustainable career growth within a diverse, global team: we’re ready for you.
Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
• This job is eligible to participate in our short-term incentive programs.
• This job is eligible to participate in our long-term incentive programs

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.htm

• Driving BTS & business partnerships to shape the utilization of generative AI for Clinical Development, working directly with stakeholders to understand specific business processes, business drivers, and business strategy across multiple business units; Identifying and communicating resulting needs and opportunities for business process improvement that can be enabled via GenAI technology.
• Investigates and understands capabilities of existing solutions and technologies already in use across the business area and similar and interconnected business areas in AbbVie and industry.
• Developing business relationships and integrating activities with other functions to ensure alignment and successful implementation in support of project efforts. Manage relationships between clients involved and BTOs to ensure effective communication between the groups is occurring. Brokers services within BTS on behalf of customers; coordinates portfolio of solutions and identifies interdependencies.
• Lead workshops and training sessions to educate internal teams and clients on generative AI and its potential applications.
• Support the development and implementation of AI strategies, aligning them with organizational goals and objectives.
• Develop documentation, reports, and presentations to communicate findings and project status to stakeholders.
• Maintaining documentation related to the generative AI solutions.
• Continuously identifying opportunities for process/solution improvements.
• Establishing and maintaining high-quality relationships with all levels across the Clinical Development Operations business and with external vendor partners where appropriate.
• Responsible for compliance with applicable Corporate and Divisional Policies and procedures. Identifies current and emerging business needs and evaluates alternative technology solutions using standard information systems methodologies and best practices