You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

JOB DESCRIPTION:

Sun Life has embarked on a Digital Enterprise transformation and our corporate team will evolve as we move through the transformation. As a Business Systems Consultant, you will play a vital role in driving the alignment between our business operations and information technology strategies.
You will collaborate with stakeholders across the Risk and Compliance departments, providing expert guidance and insights to optimize business processes, analyze complex requirements, and ensure the successful implementation of innovative applications and systems. As a senior member of our team, you will have the opportunity to make a significant impact, lead transformational initiatives, and contribute to the growth and success of our organization.

PREFERRED SKILLS:

• Extensive experience with data: analytics, visualization, modelling, quality, warehousing, integration and mapping for Risk Management and or Compliance related projects.
• Strong proficiency in the use of MS Excel for documenting data requirements.
• Familiarity with other related tools and technologies commonly used in data analysis such as Tableau, SQL and ETL/power center
• Possession of professional certifications, such as CCBA or CBAP, or actively working towards these designations. BS/BA degree or equivalent experience.

• Collaborate with stakeholders at all levels to elicit, define, and develop strategic deliverables for complex initiatives. This involves leading and facilitating business requirements gathering sessions, ensuring comprehensive understanding and alignment.
• Collaborate closely with your team to elicit, define, and prioritize requirements in Agile backlogs, ensuring alignment with business objectives and user needs.
• Engage in iterative and incremental development cycles, actively participating in Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives to ensure successful delivery and continuous improvement.
• Apply Agile principles and practices to support the bridge between business operations and IT, ensuring effective communication and alignment between stakeholders.
• Apply Agile techniques, such as user story mapping, personas, and story point estimation, to facilitate effective requirements gathering, analysis, and prioritization.
• Conduct in-depth analysis of business processes, systems, and data to identify opportunities for improvement, optimization, and innovation.
• Lead the identification and mitigation of risks, ensuring the creation and management of application risk assessments, and conducting risk-based testing activities.
• Collaborate with cross-functional teams to document business processes, contribute to user documentation, provide training, and support application rollout. Actively engage with users to ensure successful adoption and optimal utilization of new or enhanced applications.
• Partner with users, peers, external vendors, and leadership teams to plan, develop, implement, and support transformative applications and systems.
• Review high-level designs, test strategies, and test plans to ensure alignment with strategic objectives and overall requirements.
• Drive process improvements by collaborating with business partners, external vendors, coworkers, and leadership teams, leveraging your expertise and industry insights.
• Effectively triage business requests, gathering estimates for new work, and facilitating regular huddles to track, prioritize, and allocate resources efficiently.
• Employ appropriate approaches, questioning techniques, and active listening to elicit information, clarify expectations, challenge assumptions, and recommend innovative alternatives to overcome challenge.