WELCOME TO THE VIDEO-FIRST WORLD

From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read — both at home and at work. If you’re reading this and nodding, brand video.
Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale—until now…

SKILLS AND EXPERIENCE

1–3 years of experience in a Salesforce Administrator or Business Systems Analyst role, ideally in a SaaS or high-growth company.

• Hands-on experience with Salesforce Sales Cloud and CPQ.
• Familiarity with tools in our tech stack or similar: Hubspot, Outreach, Cognism, Ironclad, Planhat, Workato, ZoomInfo.
• Strong understanding of Salesforce Flows and wider automation ecosystem (Flows, iPaaS).
• Basic proficiency in SQL for data analysis is a plus.
• Proven ability to troubleshoot and resolve technical issues efficiently.
• Strong analytical thinking and problem-solving skills.

• Excellent communication and collaboration skills, with an ability to work cross-functionally.

• • Detail-oriented with an automation-first mindset.

ABOUT THE ROLE

As a Business Systems Engineer at Synthesia, you will play a crucial role in supporting and optimising our revenue operations and systems. Reporting to the Head of Revenue Operations, you will help ensure our Salesforce environment and wider business systems are controlled, scalable, and efficient as we grow.
This role is perfect for someone who is passionate about process optimisation, automation, and data integrity — and who wants to make a tangible impact in a fast-growing SaaS business.

1–3 years of experience in a Salesforce Administrator or Business Systems Analyst role, ideally in a SaaS or high-growth company.

• Hands-on experience with Salesforce Sales Cloud and CPQ.
• Familiarity with tools in our tech stack or similar: Hubspot, Outreach, Cognism, Ironclad, Planhat, Workato, ZoomInfo.
• Strong understanding of Salesforce Flows and wider automation ecosystem (Flows, iPaaS).
• Basic proficiency in SQL for data analysis is a plus.
• Proven ability to troubleshoot and resolve technical issues efficiently.
• Strong analytical thinking and problem-solving skills.
• Excellent communication and collaboration skills, with an ability to work cross-functionally