Business Systems Support at Pick n Pay

Gqeberha, Eastern Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

0.0

Posted On

17 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SAP, Inventory Management, Data Analysis, Technical Support, Retail Operations, Reporting, Troubleshooting, Stakeholder Engagement, Administrative Support, Business Acumen, Coaching, Data Integrity, Planning, Analytical Skills

Industry

Retail

Description

It's fun to work in a company where people truly BELIEVE in what they're doing! Are you a detail-driven retail professional with a strong systems mindset and a passion for operational excellence? We’re looking for a Business System Support Specialist to play a critical role in enabling store success through hands-on technical support, data accuracy and operational guidance. This is a high-impact role where you’ll act as the first line of support across store systems and processes, ensuring seamless operations, accurate reporting and empowered store teams. Minimum Requirements Matric (essential) 1–3 years’ store systems experience essential Previous experience in an administrative or support role Exposure to inventory management SAP RE modules experience is essential BI Analysis Competencies Good analytical and reporting capability High attention to detail and commitment to accuracy Effective planning and organisational skills A proactive, solutions-oriented mindset Strong business acumen with an understanding of retail operations Excellent communication and stakeholder engagement skills Ability to work collaboratively while maintaining assertiveness and accountability Key Responsibilities Systems & Technical Support Provide telephonic and online SAP support to store users Troubleshoot and resolve system-related queries efficiently Act as the go-to expert for store applications and processes In-Store Enablement & Coaching Deliver on-the-ground support, coaching and guidance to store teams Build capability to ensure consistent execution of systems and processes Stock & Inventory Management Support stock take preparation, execution and reporting Assist with inventory-related processes including receiving, roster orders and reconciliations Ensure timely resolution of inventory queries Reporting & Data Insights Generate and analyse operational reports Identify trends, highlight deviations and recommend corrective actions Deliver accurate, timely and actionable insights to support decision-making Administration & Data Integrity Resolve administrative queries and provide practical solutions Maintain high standards of data accuracy and integrity Liaise with the Data Management team to resolve data-related issues Store Support (new and closures) Assist with new store openings, ensuring systems and processes are correctly implemented from day one Provide systems support during store closures Closing Date: 27 April 2026 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Discover who we are Our Mission “We serve! With our hearts we create a great place to be, with our minds we create an excellent place to shop.” We are glad you have expressed an interest in working with us. Pick n Pay strives to continuously source talented, innovative, and motivated Individuals like you. Explore all available career opportunities, review your professional profile, and find other vacancies that match your skill sets. All the best

Responsibilities

Provide technical support for SAP systems and store applications while coaching store teams on operational processes. Manage inventory accuracy, generate operational reports, and assist with new store openings and closures.