Business Systems Support at Pick n Pay

Gqeberha, Eastern Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

16 Jul, 26

Salary

0.0

Posted On

17 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SAP RE modules, Inventory management, Data analysis, Reporting, Technical support, Retail operations, Stakeholder engagement, Communication, Problem solving, Administrative support, Coaching, Planning, Organizational skills, Attention to detail, Data integrity

Industry

Retail

Description

It's fun to work in a company where people truly BELIEVE in what they're doing! Are you a detail-driven retail professional with a strong systems mindset and a passion for operational excellence? We’re looking for a Business System Support Specialist to play a critical role in enabling store success through hands-on technical support, data accuracy and operational guidance. This is a high-impact role where you’ll act as the first line of support across store systems and processes, ensuring seamless operations, accurate reporting and empowered store teams. Minimum Requirements Matric (essential) 1–3 years’ store systems experience essential Previous experience in an administrative or support role Exposure to inventory management SAP RE modules experience is essential BI Analysis Competencies Good analytical and reporting capability High attention to detail and commitment to accuracy Effective planning and organisational skills A proactive, solutions-oriented mindset Strong business acumen with an understanding of retail operations Excellent communication and stakeholder engagement skills Ability to work collaboratively while maintaining assertiveness and accountability Key Responsibilities Systems & Technical Support Provide telephonic and online SAP support to store users Troubleshoot and resolve system-related queries efficiently Act as the go-to expert for store applications and processes In-Store Enablement & Coaching Deliver on-the-ground support, coaching and guidance to store teams Build capability to ensure consistent execution of systems and processes Stock & Inventory Management Support stock take preparation, execution and reporting Assist with inventory-related processes including receiving, roster orders and reconciliations Ensure timely resolution of inventory queries Reporting & Data Insights Generate and analyse operational reports Identify trends, highlight deviations and recommend corrective actions Deliver accurate, timely and actionable insights to support decision-making Administration & Data Integrity Resolve administrative queries and provide practical solutions Maintain high standards of data accuracy and integrity Liaise with the Data Management team to resolve data-related issues Store Support (new and closures) Assist with new store openings, ensuring systems and processes are correctly implemented from day one Provide systems support during store closures Closing Date: 27 April 2026 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Discover who we are At Pick n Pay, we are more than just a retailer; we are an organisation of dedicated people committed to creating an exceptional shopping experience for our customers and an enriching, vibrant work environment for our employees. Founded in 1967, Pick n Pay is one of the largest retail chains in South Africa, serving millions of customers across the African continent. Our reputation is built upon our commitment to offering customers the best in quality, and value. Our Mission We serve with our hearts, we create a great place to be and With our minds, we create an excellent place to shop Our Values Our values are deeply embedded in our culture and guide our actions: Passion for our Customers: We are passionate about our customers and will fight for their rights. Our customers are our priority, and their satisfaction is our success. Respect and Care: We care for and respect each other. We value our team's diversity and treat each other with kindness and understanding. Personal Growth and Opportunity: We foster personal growth and opportunities. We believe in empowering our employees, providing opportunities for learning and advancement. Leadership and Innovation: We nurture leadership and vision, and reward innovation. We encourage our employees to be leaders in their roles and think outside the box. Honesty and Integrity: We live by honesty and integrity. We operate with transparency and trustworthiness in all our interactions. Community Support: We support and participate in our communities. We believe in making a positive impact and giving back to our communities. Individual Responsibility: We take individual responsibility. We are responsible for our actions and decisions. Accountability: We are all accountable. We hold ourselves responsible for delivering on our commitments to our customers, each other, and our business. Why Pick n Pay? At Pick n Pay, our strength lies in our people. We strive to be the employer of choice, attracting and retaining the best talent in the industry. We create a work environment that fosters growth, celebrates achievements, and values individual contributions. Here, your work will be meaningful, recognized, and rewarded. Experience the joy of being part of Pick n Pay. Let's shape the future of retail in Africa together. View our career opportunities.

Responsibilities

The Business System Support Specialist provides technical support and operational guidance to store teams to ensure system efficiency and data accuracy. They are responsible for managing inventory processes, generating operational reports, and assisting with new store openings and closures.