ABOUT US

Evolutions Brands, Inc is a premium leather footwear and accessories company known for its hand craft-focused family of brands, including Bed Stu, Roan and Santa Rosa. Rooted in quality, authenticity, sustainability, and timeless design, we create footwear and lifestyle products that stand apart. With a strong commitment to craftsmanship and made-in-the-USA production, our growing team thrives on curiosity, initiative, and entrepreneurial thinking — and we’re looking for someone who embodies these qualities to join our Technology team.

ABOUT THE ROLE

The Business Technology Analyst will be a key operational member of the Technology team, responsible for hands-on support of our critical systems, user support, project management, and the translation of business needs into technical solutions.
This is a highly active, hands-on role that requires both technical aptitude and strong project ownership skills. You will work across departments to ensure our ERP, CRM, E-Commerce, WMS and other systems run smoothly, supporting both day-to-day operations and long-term initiatives.

KEY RESPONSIBILITIES

• Provide direct hands-on support for core business technology platforms.
• Monitor, maintain, and troubleshoot system integrations and workflows across platforms.
• Lead and manage technology projects, from start to finish, ensuring clear timelines, deliverables, and stakeholder communication.
• Translate business requirements into technical solutions, bridging the gap between user needs and system capabilities.
• Manage relationships with technology vendors and outsourced support teams, ensuring service delivery aligns with expectations.
• Create and maintain documentation for systems, processes, and integrations.
• Proactively identify system improvements, inefficiencies, or automation opportunities.
• Set and manage expectations with internal stakeholders regarding project timelines, system capabilities, and support processes.
• Communicate technical information clearly and effectively to non-technical teams.
• Prioritize operational decisions independently when necessary, escalating strategic or critical matters appropriately.