Business Transformation Analyst at Ohio Department of Administrative Services

Columbus, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

0.0

Posted On

23 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ERP web-based applications, ERP procurement, Catalog module, Business administration, State purchasing regulations, Integration management, ERP error resolution, Business process delivery, Organizational reengineering, Personal computer operation, P2P connection configuration, Webpage design, Data analysis, Technical writing, Test script execution, Requirement gathering

Industry

Government Administration

Description

What you'll do Supports all components of contract & catalog & inter-system connections (e.g., punchout catalogs, order transmissions & acknowledgements, & advanced shipping notices) work assigned for OhioBuys eCommerce System running on Ivalua application:, as well as associated System Interfaces; works with team or independently to develop & implement state configuration policies & procedures regarding incorporation of statewide enterprise back office procedures relating to Catalog & P2P requirements; work with teams (i.e. Sponsors, Ivalua, OneSpan, OAKS, State Procurement, Agencies, Auditors & others) to analyze & define requirements & business rules to facilitate design & integration; provides module support to agencies by researching & fixing system issues; researches & resolves assigned Help Desk cases in case management system, or related applications; works in case management system to resolve cases with in established time frames & processes; reports cases to OhioBuys or OAKS managed services provider when software is not functioning as designed; works with upgrade teams in OhioBuys & OAKS for system upgrades & maintenance; provides input to team leads on configuration issues; maps & validates data; analyzes & interprets business process related reports; creates test plans works with the team to create, validate &/or execute test scenarios/scripts for a wide variety of complex technical changes related to business component improvements or changes; writes & executes test conditions & scripts to ensure system is functioning properly when new functionality, patches or bundles from OhioBuys or OAKS are loaded into the system; participates in design & development of report & screen layouts & reviews & comments on user documentation &/or training material for the module; consults with customer staff to analyze business issues & work toward solutions to business problems; assists central offices &/or business owners & operations staff during all phases of business transformation projects. Assists with various projects for OhioBuys & other support systems: researches & analyzes existing operations, systems & procedures to determine software improvements for applicable modules; provides input to determine the feasibility & impacts of application modifications; assists with the development of functional requirements & provides expertise to Ivalua for system enhancements to software; writes business requirement documents (BRD) for software enhancements & future releases; ensures system is functioning in compliance with state rules & regulations; responds to inquiries requiring higher-level knowledge of system processes & inter-system connections (e.g., punchout catalogs, order transmissions & acknowledgements, & advanced shipping notices); analyzes patches & bundles to determine impacts; responds to module issues 24 hrs./day, 7 days/week that may require comp time. Identifies targeted state employees to transfer knowledge; acts on behalf of the Modules Lead in their absence (e.g., attends meetings & relays decisions, policies & procedures): evaluates Ivalua/OAKS production support Completes other duties as assigned (e.g., special projects, research, reports). Completion of undergraduate core coursework in business administration, public administration, information systems, engineering, or comparable field; 2 years experience in business process transformation, organizational design, strategic human capital management &/or business process reengineering. -Or equivalent of Minimum Class Qualifications For Employment noted above. Job Skills: Information Technology Knowledge of 1. ERP web-based applications; 2. ERP procurement & catalog module; 3. Business administration; 4. Laws, rules, & regulations relating to state purchasing; 5. Integration of other modules with the catalog module (e.g., contracts, items, requisitions); 6. ERP error resolution process; 7. State of Ohio procurement; 8. Business process delivery; 9. Organizational reengineering; Skill in 10. Operation of personal computer & associated hardware & software; 11. Configuring Catalog & P2P connections; 12. Webpage design & configuration. Ability to 13. Deal with many variables & determine specific course of action; 14. Use proper research methods in gathering data; 15. Define problems, collect data, establish facts & draw valid conclusions; 16. Draft &/or edit administrative policies, procedures, informational booklets & directives.

Responsibilities

The Business Transformation Analyst supports the OhioBuys eCommerce system by managing inter-system connections, catalog requirements, and system interfaces. They also analyze business processes, resolve help desk cases, and collaborate with teams to implement system upgrades and functional enhancements.