Business Transformation Associate Director at Verizon
Basking Ridge, New Jersey, USA -
Full Time


Start Date

Immediate

Expiry Date

17 Oct, 25

Salary

198000.0

Posted On

18 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Engagement, Reach, Acp, Reliability, Wireless, Straight Talk, Best Value

Industry

Marketing/Advertising/Sales

Description
  • Basking Ridge, New Jersey
  • Miami, Florida
  • New York, New York
    Job ID: R-1080421
    Apply prior to the end date: August 17th, 2025
Responsibilities

In this highly visible and integral role, the Associate Director Program & Project Management is responsible for the organization, ensuring that the team and its leaders are equipped with the forums and deliverables needed to communicate their programs’ plans and corresponding results. Ensuring governance structure is in place and thoroughly executed is key in this role to enable growth, driving collaboration and forward momentum across Values groups (Customer Experience, CRO, Finance Operations, Base Management and Marketing). Your goals are to align our business partners across Value, in an effort to accelerate decision making on key strategic initiatives for the portfolio of Value brands. Experience managing and influencing relationships at the senior executive level. Ability to present and interact with all levels of management, you will work autonomously to orchestrate across VP’s, Band 5 leaders and their teams to define and manage our portfolio of initiatives that are designed to enable the Values strategic plan. For executive leadership, you will curate business updates and deliverables that showcase the impact of transformations programs inclusive of bottom up, data driven solutions as well as top down requirements and business needs while driving innovation for the organization’s future.

Responsibilities:

  • Facilitate and lead governance framework across Values Organizations (CRO, CX, Marketing, Base Mgmt, TO).
  • Acts independently to proactively lead as a forcing mechanism to bring up key decision points, and or alignment needed with Senior Leaders to advance the strategic priorities of the business.
  • Creating and presenting material at executive level meetings across Value.
  • Independently owning and following up executive requests, Steerco takeaways and requests for the business.
  • Independently managing and influencing relationships at the Band 5, VP & SVP levels in the organization.
  • Implement and maintain robust compliance and risk management measures to ensure the integrity of Values portfolio meets and exceeds targets.
  • Foster collaboration across business units to drive progress and achieve strategic objectives.
  • Managing and influencing relationships at the senior executive level.
  • Maintain high attention to detail while defining and prioritizing research projects to ensure that we are delivering insights against the right questions.
  • Prioritize key business processes that are pain points currently, and design initiatives that will help resolve the issues.
  • Build business relationships to conduct current-state assessments, evaluate pain points, and discover opportunities to deliver value to the business.
  • Track and report on key performance indicators, identifying areas for improvement and ensuring accountability.
  • Collaborate with leadership to align change management and ways of working initiatives with the organization’s strategic goals.
  • Interface with VCG Transformation Office, Sr Dir and VP to ensure alignment across the overall transformation program and Value’s role within.
  • Works with business leads across Value (Band 5) to identify and align on opportunities to de-risk portfolio of initiatives, as well as accelerate and grow initiatives to capture incremental benefits.
  • Utilizes the right judgment on when, how and who to escalate within Value (VP, Band 5)
Loading...