Business Travel Consultant at Flight Centre

London, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Travel Management, Customer Relationship Management, Communication Skills, Customer Service, GDS Proficiency, Relationship Building, Teamwork, Time Management, Sales, Profitability Management

Industry

Travel Arrangements

Description

[https://publicstorage.dc2.pageuppeople.com/889/ProviderAsset/scribble/33005ede-7dbd-4731-a1e3-11a65c29dfef.png] Want to find a great balance in your next role with vibrant office culture and a Monday to Friday work week? At Flight Centre Business Travel (FCBT), we believe the best is here - travel is booming and we are expanding our teams of dedicated travel experts. What You Will Be Doing Focussed first and foremost on people-led travel management, our number one Customer Value Proposition is the Travel Manager – YOU! We train our Travel Managers to be experts in managing their customers’ total travel program and building multi-level relationships. Having a positive attitude and being a team player with strong communication skills is important for this role. You will be responsible for the development and ongoing service of the customer relationship for the clients within your own SME portfolio. You will bring a customer focussed mindset to ensure the retention, growth, and profitability of the business. What You Will Bring * 2+ years experience in leisure travel consulting or corporate travel management * GDS proficiency * Excellent customer service and communication skills * Ability to work in a fast-paced environment and meet strict SLAs * Ability to contribute to a cohesive team environment * To be a "people person" who values the importance of developing strong relationships What's in it for you * Exclusive Travel Discounts: As part of Flight Centre Travel Group, you gain access to exclusive industry rates and discounts through our in-house travel team. * Career Development: With Flight Centre Travel Group’s global presence, spanning 30+ brands in over 20 countries, you’ll have clear career pathways and the resources you need to achieve your professional goals, including training and support. * Vibrant Culture & industry-renowned social events: Experience our fun, industry-renowned culture with exciting social events such as monthly awards nights, global conferences, end-of-financial-year balls, and more. * Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness. * Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services, including dental, optical, and chiropractic care, with our bronze-level health cash plan. * Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy. * Financial Wellbeing Support: Access expert financial services, including mortgage advice, regulated financial guidance, and money coaching to help you manage your finances. * And Much More: Enjoy a range of additional benefits, including company-matched charitable donations, an excellent pension scheme, share options, an electric vehicle scheme, and a variety of salary sacrifice benefits. Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk [RecruitmentUK@flightcentre.co.uk]. [https://publicstorage.dc2.pageuppeople.com/889/ProviderAsset/scribble/32ee4122-c3a6-45d7-b8b3-12543f7af875.png] #LI-DB1#LI-Hybrid

Responsibilities

The primary responsibility is people-led travel management, focusing on developing and servicing the client relationships within an assigned SME portfolio. This involves ensuring customer retention, business growth, and profitability through expert management of their total travel program.