PERSON SPECIFICATION, KEY COMPETENCIES AND EXPERIENCE

• Good basic education to GCSE (or equivalent standard), which will include an
• English and Maths qualification.
• Higher educational qualifications to A level/HNC/D would be beneficial.Very proficient in the use of Word, Excel, Access and PowerPoint.
• Experience of using InDesign and Finance Support Systems preferable
• Experience of a similar role in a medium-sized business.
• Well-developed communication skills enabling the individual to work with Senior
• Managers, clients, suppliers, and staff of all levels and abilities.

PURPOSE OF THE JOB

The main feature of this role will be to offer support to the Business Unit. The role is to provide support to the Business Development Manager and Senior Management team, ensuring the effective provision of administration support to the business unit, maintaining concise records and detail of CBRE’s correspondence. The Business Unit Sales Coordinator will be required to assist the Business Development Manager and Bid Manager in the development, writing and production of bespoke and winning tenders. This role requires the ability to work under pressure and to demanding deadlines.

DUTIES & RESPONSIBILITIES

Sales Support Co-ordinator duties:

• Complete pre-qualification questionnaires as requested and keep the Business Development Manager fully updated on progress.
• Conduct customer research and due diligence on prospects as required, creating an information pack.
• Identify, review, evaluate and understand the requirements of identified business opportunities and suggest successful strategies for response. This includes completing the New Bid Template
• Work closely with the Business Development Manager to manage tenders from initiation to submission. This may include phoning subcontractors to request quotes, helping labour load and build S1s.
• Write bespoke and specific bid responses within allocated bids and provide support for other team members as appropriate.
• To manage the contributions of others supporting the bid to ensure timely delivery of best quality responses.
• Ensure final documents are of highest quality through editing and proof reading.
• Manage communication between the customer and CBRE throughout the bid process (where required and necessary)
• Attendance at tender site visits, client meetings and preparation of presentations where necessary
• Proactively stay up to date with CBRE, industry knowledge and innovations, allowing this knowledge to filter in to bid responses.
• Raise the company profile by organising (and where necessary, representing CBRE at) industry events, networking events and always promoting an image of professionalism.
• Liaise with other parts of the CBRE business to develop best practice.
• Build relationships with operational managers and support functions.
• Maintain and prepare information, CVs and case studies for the Business Unit Knowledge library.
• Assisting with preparation of materials for marketing events, presentations and client meetings
• Work with the business development team to develop systems and procedures to improve the overall efficiency of corporate division sales process
• Work proactively with the Bid Manager to maintain and update the corporate division Information Library.

BUSINESS UNIT CO-ORDINATOR DUTIES

• Providing administrative support to the business unit management and contract support team to include:
• Day to day admin, including photocopying, typing and taking telephone messages.
• Responsible for updating and maintaining the central contract filing for the business unit.
• Preparing and issuing predefined reports for both internal and external customers
• Maintenance of Business Unit Director diary
• When required, attending meetings to take notes or minutes and ensure follow up action undertaken.
• Organising/ co-ordinating team and contract review meetings
• Dealing with frequent queries from site based CBRE staff and clients.
• Arranging training courses for business unit support staff and contract managers.
• Customer contact both internal and external
• Assisting contract support team (holiday cover)
• Completion of time sheets and holiday records for the central business unit team
• Developing systems and procedures to improve the overall efficiency of the office
• Undertake any other duties as requested by the Finance Manager and Business Unit director.