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BUTLER - MP at Sandals

, , Grenada -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

0.0

Posted On

19 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Care, Personalized Service, Suite Inspection, Greeting/Arrival Procedures, VIP Standards, Department Meetings, Guest Preferences, Documentation, Attention To Details, Customer Service, Proactive, Computer Literate, Microsoft Suite

Industry

Hospitality

Description

BUTLER Job Summary: The butler is responsible for all aspects of the guests' care during their stay and will provide attentive personalized service according to internationally-approved standards. As a Butler, you will benefit from continued service training and play a key role in achieving our goal of providing our most elite guests with the highest professional standards in Butler Service, thus exceeding their expectations. Responsibilities: * Preparing and inspecting guest suites and other areas that may be requested * Ensuring that all procedures and responsibilities related to greeting/arrival are adhered to including property tours and VIP standards * Attending pre and post shift meetings and department meetings as scheduled * Working with other departments to ensure guest preferences are met * Documenting required paperwork and pays strong attention to details when accommodating guests' needs * Ensuring guest preferences and requests are noted and fulfilled Qualifications: * High School Leaving Certificate/Diploma * Minimum of two (2) years' experience in the Hospitality Industry * Professional Butler certification is an advantage * Valid Food Handler's Permit * Computer literate with knowledge of Microsoft suite of programmes * Excellent communication and customer service skills * Must pay keen attention to details and be proactive Work Environment: * Indoor/outdoor spaces in varying temperature * May be required to work outside normal hours, on weekends, and public holidays * Heavy guest interaction * Lifting, pushing, pulling, and carrying heavy objects * Walking and standing for long hours * Ability to bend, squat, sit, climb, reach, and kneel

Responsibilities

The Butler is responsible for all aspects of guest care during their stay, providing attentive personalized service adhering to internationally-approved standards. Key duties include preparing and inspecting guest suites, ensuring arrival procedures are followed, and documenting/fulfilling guest preferences.