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Butler Toyota Service Acquisition Specialist at Butler Toyota of Jacksonville

Macon, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Relationship building, Appointment scheduling, CRM software, Communication, Sales, Customer retention, Data entry

Industry

Motor Vehicle Manufacturing

Description

Description BUTLER AUTOMOTIVE GROUP Job Description Job Title: Service Acquisition Specialist Department: Sales Reports To: Internet Sales Manager SUMMARY Butler Toyota is seeking a motivated and customer-focused Service Acquisition Specialist to join our growing team. This role is essential in driving service department growth by proactively connecting with customers, building relationships, and promoting service opportunities that enhance customer retention and satisfaction. What We Offer Competitive pay with performance incentives Comprehensive benefits package (medical, dental, vision) Paid time off and holidays 401k Plan Career growth opportunities within the Butler Automotive Group Supportive team environment and professional training ESSENTIAL DUTIES include the following. Other duties may be assigned. Proactively contact current and previous customers to encourage service appointments Follow up with customers regarding maintenance recommendations, recalls, and service specials Schedule service appointments efficiently and accurately Build strong, ongoing customer relationships to increase repeat business Maintain detailed and accurate customer records in CRM systems Collaborate with service advisors and management to meet department goals Deliver exceptional customer service through phone, email, and digital communication QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School Diploma or equivalent combination of education and experience.

Responsibilities

The Service Acquisition Specialist is responsible for proactively contacting customers to schedule service appointments and promote maintenance opportunities. They also maintain accurate customer records in CRM systems and collaborate with service advisors to meet department goals.