Butler - Villa Services at Wynn Al Marjan Island

, , United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

0.0

Posted On

25 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Guest Service, VIP Services, Discretion, Attention To Detail, Communication Skills, Problem Solving, MS Office, Outlook, Luxury Standards, Anticipation Of Needs, Teamwork, Presentation

Industry

Hospitality

Description

About Wynn Al Marjan Island: On schedule to open in the United Arab Emirates in spring 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf. About the Position: Wynn Al Marjan Island is currently seeking a Butler to join the resort’s Villa Services team. The primary duties and responsibilities of this role are: Guest Service & Interaction Welcome VIP guests warmly and build a discreet, attentive service relationship. Provide luggage assistance, including packing/unpacking to luxury standards. Conduct suite orientations and ensure guests feel fully comfortable. Handle guest requests, reservations, and preferences with accuracy and elegance. Anticipate guest needs and proactively elevate their stay. Suite Preparation & Operations Prepare VIP suites before arrival to luxury and Forbes standards. Perform detailed pre‑arrival checks and report issues promptly. Keep VIP pantries and service areas perfectly stocked and organized. Maintain accurate guest preference profiles. Complete checklists and handovers professionally. Food & Beverage Support Understand resort dining options and make confident recommendations. Ensure In‑Room Dining orders are accurate, timely, and well presented. Guest Departure Coordinate smooth departures, including bell service and transportation. Conduct final suite checks to ensure no belongings are left behind. Professional Conduct & Teamwork Resolve guest concerns with discretion and urgency. Communicate clearly with all departments to ensure seamless service. Uphold company standards, attend trainings, and maintain polished presentation. Health, Safety & Sustainability Follow strict hygiene and safety protocols. Support cleanliness, safety, and sustainability initiatives. About You: The ideal candidate for this position will have the following experience and qualifications: Minimum 5 years of hospitality or luxury guest service experience in a 5-star environment, including at least 3 years in VIP services. Proficient in MS Office and Outlook. Exceptional VIP level customer service and communication skills. Fluent in at least two languages. Trustworthy, discreet, reliable, and confident. Polished, charismatic, courteous, and naturally guest focused. Strong problem-solving ability with composure under pressure. Collaborative, adaptable, and responsive in a fast-paced luxury environment. About Wynn Al Marjan Island’s Benefits: We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicantsseeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

Responsibilities

The Butler is primarily responsible for delivering exceptional, discreet service to VIP guests, which includes welcoming them, managing all suite preparations to luxury standards, and handling all requests and preferences accurately. This role also requires supporting Food & Beverage operations, ensuring smooth guest departures, and maintaining professional conduct and teamwork across departments.