【ダブルツリーbyヒルトン京都駅 DoubleTree by Hilton Kyoto Station】　Front Office - Supervi at Hilton Japan

Kyoto-shi, Kyoto Prefecture, Japan -

Full Time

Start Date

Immediate

Expiry Date

16 Sep, 26

Salary

0.0

Posted On

18 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Front Office Management, Guest Services, Team Leadership, Problem Solving, Interpersonal Communication, Property Management Systems (PMS), English Proficiency, Staff Motivation, Conflict Resolution, Hospitality Operations

Industry

Hospitality

Description

最高のホスピタリティは、あなたから始まります。誰かの1日を明るくする姿を想像してみてください。当ホテルチームの一員になれば、まさに毎日、そんな素晴らしい体験ができるでしょう。フロントオフィスとゲストサービスチームの日常業務を管理し、すべてのお客様に最高のサービスを提供できるよう努めていただきます。チェックイン・チェックアウトの手続き、お客様のご要望への対応、そしてフロントデスク担当者とゲストサービス担当者のチームを率いて、ホテルのサービス基準を満たすよう指導していただきます。フロントオフィス／ゲストサービス・スーパーバイザー／チームリーダーとして、単にフロントオフィスの日常業務を管理するだけでなく、お客様一人ひとりの滞在を思い出深いものにする、温かく心温まるおもてなしを提供することで、ホテルの隅々までその精神を広めていくのです。 Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will manage the daily operations of the front office and guest services teams, ensuring that all guests receive outstanding service. You will manage check-in and check-out processes, resolve guest concerns, and lead a team of front desk agents and guest service representatives to meet the hotel’s service standards. As a Front Office / Guest Service - Supervisor / Team Leader, you’re not just managing daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands [https://www.hilton.com/en/brands/], [https://urldefense.com/v3/__https://www.hilton.com/en/brands/__;!!ACWV5N9M2RV99hQ!O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$] and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog [https://jobs.hilton.com/blogs] to see why we’re more than a great place to stay—we’re a great place to work.

Responsibilities

Manage daily front office and guest services operations to ensure outstanding service and memorable guest experiences. Lead and mentor a team of front desk agents and guest service representatives to meet hotel service standards.