The Bylaw Enforcement Officer is responsible for investigating and administering by-laws for Big Lakes County, helps with education and promotion of awareness through public interaction within the County, working towards enhancing the quality of life for the County residents.

EDUCATION & EXPERIENCE:

• Minimum of High School or equivalent.
• Minimum 2 years of related experience.
• Specialized Bylaw Enforcement training would be an asset such as Officer Safety Training, Illegal Development, Ethics & Communications for Enforcement, Unsightly Properties, MGA Orders & Documents, Property Awareness.
• Working knowledge of the provincial court system.
• Knowledge of proper investigative and interviewing techniques.
• Clean valid driver’s license and Drivers Abstract.
• Current Standard First Aid Certificate.
• Provide a Criminal Records Check (vulnerable sector).
• Computer skills.

KNOWLEDGE, SKILLS & ATTRIBUTES:

• Ability to communicate effectively with the public and fellow staff members.
• Ability to exercise sound judgment, discretion, professionalism, and diplomacy in dealing with the public.
• Effective conflict resolution and investigative skills; ability to deal effectively with sensitive issues on a continuous basis.
• Ability to maintain professionalism during confrontational situations.
• Strong oral and written communication skills.
• Good observation, problem solving and decision-making skills.
• The ability to work with a minimum of supervision.
• The ability to react quickly and with good judgment.

• Facilitates compliance and cooperation with an education-first approach with the public through explanation of bylaws, policies, and procedures.
• Conduct investigations to verify and satisfy appropriate legislative and regulatory provisions.
• Respond to and process complaints.
• Determine appropriate enforcement actions: issue written or verbal warnings, violation or specified penalty tickets, clean up orders.
• Correct problems when orders are not obeyed by arranging for required work to be done and invoicing the property owner.
• Prepare files and court briefs; provide evidence in court as required.
• Appear in court and give testimony related to the prosecution of bylaw offenders.
• Backup to the Animal Control Officer position which involves ensuring the efficient operation of the role during the absence of the primary officer.
• Follow-up as required with delegated tasks given to the Community Peace Officers (CPOs).
• Keep in contact with CPOs throughout the month and collect monthly reports from the CPOs; reports to be given to the Executive Director of Community Services and Planning.
• Coordinate CPOs during specified events and/or County specific tasks designated by the County for their allotted 20 hours per month to the County.
• Perform other related duties as required.