REQUIRED QUALIFICATIONS, KNOWLEDGE, ABILITY AND SKILLS

As per the Bylaw Officer I with the following changes and/or additions:

• Bylaw Enforcement & Investigative Skills Certificate Level II
• Minimum three (3) years Bylaw Enforcement, Animal Control or Parking experience
• Certification in Animal Control

REQUIRED QUALIFICATIONS, KNOWLEDGE, ABILITY AND SKILLS

• Completion of high school education or equivalent
• Bylaw Enforcement & Investigative Skills Certificate Level I
• Certification in Officer Safety, Avoidance, Conflict Resolution or Situational Awareness
• Minimum one (1) year Bylaw Enforcement, Animal Control or Parking experience
• Occupational First Aid Level I
• Valid Class 5 BC Driver’s License
• Ability to obtain and maintain an acceptable Police Information Check and Vulnerable Sector Check
• Proficient in Microsoft Office Suite programs as demonstrated through testing (70% pass rate required), in addition to applicable departmental software programs.
• Ability to work outside in adverse weather conditions if required.
• General knowledge of the methods, principles and practices of caring for animals.
• Ability to apprehend domestic animals in violation of bylaws.
• General knowledge of the rules and regulations of the Society for Prevention of Cruelty to Animals.
• Ability to present a neat appearance and articulate information in a courteous, tactful and diplomatic manner where people may be agitated.
• Personal aptitude will include being self-motivated and a demonstrated ability to handle a varied workload in a flexible manner, which may involve a shift work hour schedule to meet the requirements of the position.
• Ability to exercise sound judgement in the interpretation and application of related regulations, bylaws, policies and procedures with tact, impartiality, firmness and the use of sound judgment.
• Ability to interpret and put into practice provincial laws pertaining to the Community Charter, Local Government Act, Offence Act, and any other acts or laws that apply to enforcement and compliance.
• Ability to effectively liaise with a variety of internal and external contacts while employing superior customer service skills in accordance with City policies and departmental procedures.
• Basic knowledge and ability to administer Bylaw Offence Notice Tickets, Municipal Information Tickets, and warning notices.
• Ability to problem solve and de-escalate volatile situations on the phone and in the field.
• Ability to safely work alone; following all City and departmental policies, guidelines and safe work procedures.

GENERAL

Formal application, rating of education and experience; oral interview and reference check; job related tests may be required. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
This is a position in the BC General Employee’s Union.

KEY RESPONSIBILITIES

As per the Bylaw Officer I with the following changes and/or additions:

• In consultation with the Bylaw Supervisor, investigates high level complaints related to zoning issues, non-compliant shipping containers, illegal occupancy and homeless camping, dangerous dog files under section 49 of the Community Charter, entry and search warrants and any other investigation requiring higher level investigations.
• Maintains contact with police personnel as assigned to assist in investigation activities, provides mutual assistance during emergency situations and provides general information about departmental activities.
• Works with the Bylaw Supervisor to assist with the coordination of public relations and departmental programs in order to foster public awareness of bylaw requirements.
• Serves bylaw tickets, warning notices and legal documentations.
• Assists Bylaw Supervisor during absences with oversight of operations and support of the department.
• Provides assistance in the development and maintenance of operational guidelines and safe work procedures.

KEY RESPONSIBILITIES

• Responsible for the enforcement of the City’s bylaws including, but not limited to, the Animal Control Bylaw, Traffic Bylaw, Sidewalk Regulation Bylaw, Solid Waste Management Bylaw and Property Standards Bylaw.
• Maintains a patrol system by foot and vehicle and responds to traffic, parking, property standards, and other complaints or enquiries while endeavouring to resolve and correct the reported problems.
• Pro-actively patrols City parks and City owned land.
• Interacts with the public daily, with a focus on educating and creating awareness with the public on municipal bylaws and bylaw compliance.
• Issues parking tickets to unlawfully parked motor vehicles and arranges for the towing and/or impounding of motor vehicles that are abandoned or may be creating a hazardous situation.
• Investigates reported complaints and bylaw infractions while taking appropriate action to create awareness and educate all parties in order to reach bylaw compliance.
• Collects monies from the parking meters and submits to the Finance Department.
• Assists with the repair of parking meters and reports any missing meters.
• Assists with the collection and storage of found bicycles.
• Maintains records, files and reports of bylaw enforcement proceedings and logs all incidents.
• Responds to complaints for violations under the Animal Control Bylaw, including but not limited to animals running at large, deceased animals, licensing and compliance, or injured animals.
• Apprehends domestic animals, and works with Bylaw Officer II and Bylaw Supervisor to impound and investigate cases of aggressive and biting dogs.
• Provides after-hours on-call support for emergency call-outs.
• May serve on various committees as required.
• Contributes to a positive work environment by modelling a respectful workplace, as per City policy.
• Takes reasonable care to protect the health and safety of themselves, and the health and safety of others who may be affected by their acts or omissions at work. Properly wears protective clothing, devises and equipment provided, and ensures hazards are immediately reported to Supervisors. Complies with the City of Fort St. John’s Occupational Health and Safety program, and all applicable policies and procedures.
• Performs other related duties as required.