C&E Supervisor at Accor

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

09 Apr, 26

Salary

0.0

Posted On

09 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Conference & Events Management, Guest Satisfaction, Food & Beverage Service, Team Leadership, Training & Mentoring, Problem Solving, Service Mindset, Flexibility, Reliability, Attention to Detail

Industry

Hospitality

Description

Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Any opportunity within our community to adapt and develop our processes to embrace others is encouraged. Job Description About You You thrive in a fast-paced hospitality environment and enjoy creating memorable experiences for every guest. With previous experience in Conference & Events or a similar role, you bring a strong service mindset and a hands-on approach to your work. You lead by example, motivating and supporting your team while maintaining high standards and a positive attitude. You are flexible and reliable, with the ability to work across a rotating 7-day roster in a busy airport hotel setting. What You Will Be Doing You will oversee on-site conference and event operations, ensuring each event runs smoothly and any issues are addressed promptly to maintain high guest satisfaction. You will deliver efficient, friendly, and professional food and beverage service, support the leadership team by assisting with mentoring and training the Food & Beverage team, and ensure all guest billing is completed accurately in line with hotel procedures. This role is hands-on and guest-facing, perfect for someone who enjoys being on the floor and part of a dynamic operation. Qualifications Responsible Service of Alcohol (RSA) Certificate - Victoria Additional Information Our Hotel The Novotel & ibis styles Melbourne Airport is a new dual-branded property that opened its doors on 1 July 2024. With a total of 464 rooms - 248 in Novotel Melbourne Airport and 216 in ibis Styles Melbourne Airport, this dynamic new development is just steps from Terminal 4, Melbourne Airport, offering convenience and comfort for travellers and professionals alike. Our guests can enjoy a selection of food & beverage venues: Boccata, meaning “mouthful” in Italian, celebrates the city’s migrant heritage and marries Italian favourites with local, contemporary touch. Amber State Taphouse & Kitchen is the ideal gathering place that celebrates the joy of getting together through the Aussie tradition of barbecue and beer – with craft beers on tap, wines, and cocktails. Small holdings featuring the classic Melbourne cafe culture with a range of delightful baked pastry treats, gourmet breakfast dishes, superb sandwiches and specialty coffee. In addition to our exceptional food and beverage venues, the Novotel & ibis styles Melbourne Airport features premier event spaces designed to accommodate everything from intimate meetings to grand receptions. Our elegant ballroom can host up to 480 guests for a cocktail-style event or 240 for a seated banquet and can be effortlessly divided into Ballroom 1, 2, and 3, providing flexible configurations to suit any occasion, whether it’s a conference, workshop, product launch, or celebration. For guests seeking a productive environment, Aerofoil, our premium co-working space, offers a stylish and comfortable setting ideal for catching up on work between flights, hosting important meetings, or staying connected on the go. This is a village centre supporting the airport community as a place to gather and socialise for everyone who travels and works from the airport precinct. What is in it for you? Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face) ALL Heartist, Employee benefit card, offering discounted accommodation, food and beverage at Accor properties worldwide. Complimentary car parking. Mental health and well-being support initiatives. Access to our Employee Assistance Program. Job-Category: Food & Beverage Job Type: Permanent Job Schedule: Full-Time

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Responsibilities

You will oversee on-site conference and event operations, ensuring each event runs smoothly and any issues are addressed promptly. This role involves delivering efficient food and beverage service and supporting the leadership team with mentoring and training.