Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Mar, 26

Salary

0.0

Posted On

31 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

SharePoint Administration, Troubleshooting, User Enablement, Governance, Security, Compliance, PowerShell, Microsoft 365, Content Management, Automation, Documentation, Training, Stakeholder Management, Customer Service, Attention to Detail

Industry

Maritime Transportation

Description

Description Background check, US Citizenship, 10% travel, and a CAC are requirements for this position. Contingent on award. The Senior SharePoint Support Analyst is responsible for the stability, usability, and security of our SharePoint environments (SharePoint Online and/or SharePoint Server). This role combines advanced troubleshooting with platform administration, user enablement, and governance implementation. You will partner with business stakeholders, security/compliance, and other IT teams to deliver reliable collaboration solutions, streamline content management, and drive adoption across Microsoft 365. Requirements Platform Administration & Operations Manage and support SharePoint Online tenants and/or SharePoint Server farms (Central Admin, service applications, health rules). Administer site collections, permissions, sharing policies, and external access in line with governance and compliance standards. Monitor performance, capacity, and service health; proactively remediate issues and optimize configurations. Governance, Security & Compliance Maintain standards for naming, metadata/taxonomy, content types, and templates. Automation & Customization Build and support Power Automate flows, Power Apps, and site scripts to streamline processes. User Enablement & Documentation Create and maintain runbooks, admin guides, and user-facing knowledge articles. Deliver training, office hours, and consultative support for site owners and business champions. Education/Vertification Requirements: 5–8+ years supporting and administering SharePoint (Online and/or Server 2016/2019). Technical Skills Deep knowledge of SharePoint architecture: site collections, content types, managed metadata, lists/libraries, web parts, pages, search, and service apps. Strong PowerShell skills for administration, reporting, and automation. Proficiency with Microsoft 365: Teams, OneDrive, Viva Connections, Purview (DLP/Retention/eDiscovery), Entra ID (Azure AD) highly desirable. Understanding of security, compliance, and governance frameworks (sharing policies, sensitivity labels, conditional access). Professional Skills Clear written and verbal communication; ability to translate technical topics for non-technical audiences. Strong stakeholder management and customer service mindset; calm under pressure with incident leadership capability. Process-oriented with documentation discipline and attention to detail. Education & Certifications (Preferred) Bachelor’s degree Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience) highly desirable. Relevant certifications: Microsoft 365 Certified (Administrator Expert), Teams Administrator Associate, Power Platform Fundamentals, Azure Fundamentals; ITIL Foundation highly desirable.

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Responsibilities

The Senior SharePoint Support Analyst is responsible for the stability, usability, and security of SharePoint environments. This role involves advanced troubleshooting, platform administration, user enablement, and governance implementation.