C004627 Senior Technician (Digital Infrastructure) (NS) - THU 12 Feb at EMW, Inc.

Norfolk, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

54.0

Posted On

30 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

System Administration, Windows Operating Systems, Linux Operating Systems, Active Directory, Group Policy Management, Virtualization, Storage Area Networks, Data Backup Systems, Scripting, ITIL Problem Management, Microsoft Configuration Manager, Cybersecurity, Computer Security, Networking, Incident Management, PowerShell

Industry

Advertising Services

Description

Deadline Date: Thursday 12 February 2026 Requirement Title: Senior Technician (Digital Infrastructure) Location: Norfolk, VA, USA Full time on-site: Yes Not to Exceed: 54 Euro Total Scope of the request (hours): 836 Required Start Date: 16-MAR-2026 End Contract Date: 31-DEC-2026 Required Security Clearance: NATO Secret Specific Working Conditions: - Can support physical task requirements with the ability to lift up to 25 lbs; - A thorough knowledge of English, both written and spoken, is essential. Duties and Role Accomplish system administrator duties for NU, NR and NS CIS systems in the CSU AOR; Accomplish server/client hardware and software troubleshooting actions; Maintain and update VMware Virtual Environment; Analyze and implement Microsoft Active Directory changes to meet user or operational requirements; Analyze and update Microsoft & Linux policies for system optimization and security; Implement and test new software versions and patches; Write PowerShell commands and scripts to automate system administration tasks; Provide assistance with fault resolution and document actions in accordance with Incident Management procedures; Develop and maintain Standard Operating Procedures for routine system administration duties; Maintain Physical Server Hardware in local Data Centre; Provide status updates for assigned requests using ITSM Service Desk Software; Follows-up with users on completed requests prior to closing; Provide collaboration and assistance to other work sections within Service Operations Branch in support of mission requirements; Can support physical task requirements with the ability to lift up to 25 lbs; Deputise for higher grade staff as required; Performs other duties as required. NATO Secret security clearance Mandatory Experience and Education: Higher vocational training in a relevant discipline with 2 years post-related experience. Or a secondary educational qualification with 4 years post-related experience. A minimum of 2 years' practical, hands-on experience supporting core enterprise computing services: System Administration on a large computer network; Windows & Linux Operating Systems; Active Directory & Group Policy Management; Virtualization of servers and desktops; Storage Area Networks (SANs); Data Backup systems; Use of scripting to automate tasks; Large scale system management tools, such as MCM (Microsoft Configuration Manager); ITIL Problem Management. Desirable Experience and Education: University Bachelors degree in a CIS related subject. Active certifications covering CIS related topics from recognized & accredited organizations. Practical experience in the area of cybersecurity. Comprehensive knowledge of the principles of computer and communications security, networking, and the vulnerabilities of modern operating systems and applications. ITIL certification and experience in applying ITIL Change Management and/or Service Asset and Configuration Management processes. Prior experience of working in an international environment comprising both military and civilian elements. Knowledge of NATO responsibilities and organization, including ACO and ACT.

Responsibilities

The Senior Technician will accomplish system administrator duties for various CIS systems, perform hardware and software troubleshooting, and maintain the VMware Virtual Environment. Additionally, they will analyze and implement changes to Microsoft Active Directory and develop Standard Operating Procedures for routine tasks.