• Lead, coach & support Cabin Crew Trainers & Checkers with real impact
• Drive training standards across all fleet types in a growing airline
• Develop & deliver innovative courseware with strong support & resources

DOES THIS SOUND LIKE YOU?

If this opportunity excites you and you have the skills and experience we’re looking for, we’d love to hear from you! Hit Apply and our team will be in touch soon.

WHAT’S THE ROLE ON OFFER?

We’re looking for a Cabin Crew Line Standards Lead to join our Brisbane-based team!
This is a key leadership role within our Cabin Crew Standards department, responsible for the management, oversight and delivery of Cabin Crew Line training and checking across all fleet types. You’ll work closely with Trainers, Checkers, and operational leaders to ensure our Cabin Crew meet the highest safety and service standards.
If you thrive in a dynamic environment, have a strong background in aviation operations and training, and enjoy leading and developing others - this role will keep you challenged and engaged every day.

You’ll shine in this role if you have:

• Strong people management skills with the ability to lead Trainers and Checkers.
• Extensive experience in aviation operations, with a deep understanding of regulations and compliance.
• Previous experience as a Cabin Crew Line Trainer and/or Checker within a high-capacity airline.
• Considerable experience in the development and implementation of training courseware.
• High-level written and verbal communication skills, with confidence in giving feedback and managing performance.
• The ability to stay calm and make sound decisions under pressure.
• Strong technical skills, including advanced Excel, video editing for training materials, and proficiency in Microsoft Office.
• Flexibility to adapt to changing operational needs – including being contactable outside normal business hours to provide support to Trainers and Checkers

To step into this role, you’ll bring:

• Previous leadership experience in a similar position.
• A track record of developing and delivering training courses and assessments.
• The ability to maintain and update trainer/checker guidance materials and courseware.
• A focus on continual improvement in training methods and outcomes.
• Confidence to provide phone and in-person support, feedback, and coaching to Cabin Crew Trainers and Checkers.
• Strong analytical, problem-solving and lateral thinking skills.
• A commitment to safety, compliance, and best practice in training delivery