Cafe Manager at Spice Catering Co

Cleveland, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Sep, 26

Salary

60000.0

Posted On

21 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cafe Management, Team Leadership, Inventory Management, Customer Service, Staff Training, Budgeting, Food Safety Compliance, Beverage Program Management, Supplier Relations, Problem Solving, Multitasking, Hospitality Management

Industry

Food and Beverage Services

Description

Benefits: 401(k) Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Vision insurance Role: Café Manager Location: Cleveland Botanical Garden Position Type: Full-Time Overview Spice Catering Co. is seeking a Café Manager to lead day-to-day operations at our café located within the Cleveland Botanical Garden. This role centers on delivering a seamless guest experience through high-quality grab-and-go offerings that reflect Spice Catering Co.’s commitment to sustainability, seasonality, and culinary excellence. The ideal candidate is organized, detail-oriented, and hospitality-driven, with a knack for leading teams and keeping operations running smoothly. A passion for great food and an eye for service standards are essential. Key Responsibilities: Café Management Oversee day-to-day café operations, ensuring efficient service and an exceptional guest experience. Manage inventory, ordering, and supplier relationships to maintain high-quality grab-and-go offerings. Recruit, train, and manage café staff, ensuring adherence to Spice Catering’s brand standards. Monitor sales performance and implement strategies to meet revenue goals. Maintain compliance with health, safety, and sanitation regulations at all times. Address customer feedback promptly and professionally to enhance guest satisfaction. Manage weekly alcohol + beverage inventory for café + special events Beverage Program Oversight Support the Beverage Manager in executing the café’s alcohol service program in alignment with Spice brand standards. Ensure all alcoholic offerings are properly stocked, rotated, and served in compliance with state and venue regulations. Manage day-to-day beverage inventory for the café, including ordering, receiving, storage, and monthly counts. Train café staff on responsible alcohol service, proper presentation, and guest engagement. Coordinate with the Beverage Manager and Events team to ensure seamless beverage execution for café and private events. Team Development Implement a leadership model to engage, develop, and motivate staff, ensuring they reach their fullest potential. Provide ongoing training and career development opportunities to encourage long-term employee retention. Recognize and reward high-performing team members, creating a positive and goal-oriented work culture. Qualifications Minimum 3-5 years of experience in hospitality management. Strong leadership and team management skills. Exceptional customer service and communication abilities. Ability to multitask and remain calm under pressure in a fast-paced environment. Strong organizational and problem-solving skills. Knowledge of food safety regulations and café operations. Flexibility to work evenings and weekends as required for events. Employee Culture Spice is a founder-owned, mission-based company. Our purpose is Changing how people connect with food and our focus is thoughtful hospitality experiences. At Spice, we make a PACT - a shared commitment to uphold the values that define our culture. This PACT shapes how we work, grow, and deliver unforgettable experiences. Our Core Values: P.A.C.T. Protect Your Peace Prioritize well-being by setting boundaries, managing stress, and maintaining balance for sustainable performance. Always Learning Stay curious and adaptable, embracing opportunities for growth and continuous improvement. Cultivate Joy Celebrate achievements, foster positivity, and create uplifting experiences for our team and guests. Trust + Respect Act with integrity, value diverse perspectives, and treat everyone with honesty and dignity.

Responsibilities

Oversee daily cafe operations and beverage programs to ensure a high-quality guest experience and operational efficiency. Lead, train, and motivate staff while managing inventory and maintaining health and safety compliance.