Cafe Manager at Top Pot Doughnuts & Coffee

Seattle, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

28.0

Posted On

01 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Customer service, Team development, Operational management, Cash handling, Hiring, Training, Performance management, Inventory management, Communication, Problem-solving, POS systems, Food safety, Organization, Time management

Industry

Food and Beverage Services

Description

Description About the Role This is a working manager position, leading by example on the floor while supporting the day-to-day operations of the café. You’ll balance guest service, team development, and operational execution to keep the café running smoothly and efficiently . Some of our benefits we offer: Flexible scheduling 401(k) Medical, Dental & Vision insurance Paid time off & sick time Employee Assistance Program (EAP) Employee discounts — did we mention free doughnuts and coffee? Growth opportunity What we are looking for someone who can: Lead with a “guest first” mindset, stepping in to support the team and ensure a great experience every time Demonstrate strong customer service while coaching and developing others Create a positive, team-focused environment and build strong working relationships Run daily café operations, including shift execution, cash handling, and maintaining company standards Support hiring, training, and performance management in partnership with the District Manager Manage product levels, ordering, and quality to ensure consistency and minimize waste Monitor key areas of the business such as labor, sales, and overall café performance Maintain cleanliness, organization, and safety in accordance with company and health standards Work a flexible schedule, including opening, closing, weekends, and holidays Occasionally lift and move up to 25 pounds and be active for the duration of shifts Requirements What we’re looking for: 2+ years of leadership experience (food/retail preferred) A hands-on leader who enjoys working alongside their team Strong communication and organizational skills Ability to stay calm, problem-solve, and make decisions in a fast-paced environment Basic computer skills and ability to learn POS systems Food Handler’s Permit (or ability to obtain) At Top Pot, we take pride in people, quality, and consistency by living our Core Values every day: Fun, Ambition, Commitment, Excellence, Team.

Responsibilities

The Cafe Manager leads daily operations, including shift execution, cash handling, and maintaining company standards while fostering a positive, guest-focused team environment. They are responsible for coaching staff, managing product levels, and ensuring quality and safety compliance.