JOB SUMMARY :

TWO BIRDS CAFÉ LIMITED T/A TWO BIRDS CAFÉ & RESTAURANT is looking for a motivated and committed CAFÉ MANAGER to join our team in Raukaka, Whangarei, Northland, New Zealand. You will be responsible for the Café’s smooth functioning and customers’ satisfaction. We guarantee a minimum of 30 hours per week with a pay rate between $26.00 p/h to $29.00/- an hour.
You will be required to work as per the roster and be available on weekends and public Holidays.

SKILLS AND EXPERIENCE REQUIRED:

• A minimum of 2-3 years of similar experience in a busy environment or a minimum qualification of a Diploma can substitute for work experience.
• Understanding of written and spoken English.
• Understand in Microsoft Office Suite and point-of-sale (POS) systems
• Strong leadership and interpersonal skills, with the ability to motivate and inspire team members.
• Punctual, organised and capable of multi-tasking with attention to detail.
• Ability to work in a team environment
• Ability to work quickly and effectively in a busy environment
• Maintain grooming and uniform standards
• Ability to work on feet for extended periods.
• Flexibility to work evenings, weekends, and holidays as needed.
  Applicants for this position should have a valid work visa or NZ residency/citizenship. Please mention your status in your CV. For the right candidate, the position may be open to sponsorship.
  Please upload your cover letter and an up-to-date CV or Resume. We look forward to hearing from you

• Hire, train, and supervise cafe staff, including baristas, servers and kitchen personnel.
• Develop and implement efficient operational procedures to maximize productivity and minimise waste.
• Create staff schedules and ensure adequate coverage during peak hours.
• Ensure staff hours are accurately recorded on a daily basis.
• Monitor inventory levels, place orders for supplies, ingredients, and equipment as needed, and price goods according to budget.
• Maintain cleanliness and sanitation standards in compliance with health regulations.
• Handle customer inquiries, concerns, and complaints professionally and promptly.
• Oversee the preparation and presentation of food and beverages to ensure consistency and quality.
• Ensure daily production minimizes items becoming sold out and reduces wastage.
• Ensure display cabinets are kept full and aesthetically pleasing.
• Oversee the management of cash register transactions and balances.
• Manage finances, including budgeting, cost control, and revenue generation.
• Plan menus in consultation with the chefs.
• Arranging the purchasing and pricing of goods according to the budget
• Plan and organise special functions.