Café Manager at Urban Air Adventure Parks

Rockford, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team management, Inventory control, Food safety, Customer service, Staff training, Problem solving, Communication, Leadership, Hygiene standards, Operations management, First aid, CPR, Food preparation, Decision making, Time management

Industry

Entertainment Providers

Description

CAFÉ MANAGER JOB SUMMARY The Café Manager is primarily responsible for overseeing the operations of the Urban Café and guiding the performance of Team Members. This is a practical, hands-on role, with much of the working hours spent in the kitchen and service area, cooking, preparing, and serving food. S/he must work fast with a sense of urgency, while being friendly to guests and supportive of the Team. REQUIRED BEFORE STARTING: Must have First Aid/CPR and food handler manager certification. If the course needs to be taken for the position, cost will be reimbursed at 6 month anniversary SCHEDULE: Must have full availability weekends Friday-Monday Schedule during the school year More hours during the summer and extended hours days RESPONSIBILITIES * Support the proper execution of all processes, systems, and standards * Ensure all deliveries are received correctly and logged * Maintain effective inventory control, storage, and rotation to minimize wastage * Manage the Urban Café Team, ensuring they always work to the expected standards * Adhere to scheduled shifts and is willing to stay beyond when business or circumstances dictate * Train the Urban Café Team in preparing the full menu and the front of house staff in preparing drinks and ready-to-eat foods to the consistently high standard required * Establish & maintain a high standard for the Urban Café Team regarding punctuality, attendance and attitude and ensure these standards are always maintained * Establish & maintain a high standard and good example for the Urban Café Team regarding cleanliness and hygiene, including a regular deep clean schedule * Maintain a clear, well-organized and easy-to-access the Urban Café * Handle guest concerns pertaining to the Urban Café * Participate in regular staff meetings and training as and when required * Other duties as tasked by General Manager QUALIFICATIONS * Minimum of high school diploma or equivalent required, some college preferred * Minimum of two (2) years’ previous F&B experience (quick Service and/or restaurant experience) * 1-3 years’ management experience in the hospitality field preferred * Must be 21+ years of age * Must be available Friday-Saturday-Sunday-Monday * Must have a current ServSafe or similar Food Handling Certification, or be willing to attain within the first 30 days of employment ADDITIONAL REQUIREMENTS * Ability to lead, motivate and empower Team Members * Ability to align Team Members with Urban Air culture by balancing seriousness and having fun * Ability to take initiative * Excellent interpersonal and communication skills * Ability to recognize problems and problem-solve * Ability to set goals and convert plans into action * Ability to see patterns in performance and strategize solutions * Exercise good judgment in decision making * Open to feedback and self-improvement * Ability and willingness to hold oneself accountable for high personal standards of conduct and professionalism * Serve as a role model by demonstrating and upholding Urban Air policies and standards PHYSICAL REQUIREMENTS * Work days, nights, and/or weekends as required * Work in noisy, fast-paced environment with distracting conditions * Move about facility and stand for long periods of time * Lift and carry up to 30 lbs. OFFERED * 1 hour of PTO for every 40 hours worked * 50% off meals and merchandise discount If this is you, apply now! The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. ABOUT URBAN AIR ADVENTURE PARKS Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do. Urban Air Rockford is an equal opportunity employer.

Responsibilities

The Café Manager oversees daily operations, manages inventory, and ensures high standards of cleanliness and food quality. They are responsible for training, leading, and supporting the team to ensure efficient service and guest satisfaction.