JOB DESCRIPTION – CAFE MANAGER - WATERSTONES

Our Café Managers are at the very heart of the cafes within our Bookshops. They lead a team of baristas and should be passionate about offering exceptional customer service. They have great coffee knowledge, can demonstrate a flair for commercialism, and understand the importance of providing a welcoming ambience for our customers to relax in our cafés.

JOB PURPOSE

As a Cafe Manager you not only deliver the following yourself and lead by example, but you are also great at training and supporting your team to do this too. You set clear standards and enable and encourage your team to be innovative and challenging.