Café & Retail Supervisor at Saputo Dairy Foods

Warrnambool, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

0.0

Posted On

04 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Customer Service, Sales, Stock Management, Problem Solving, Organisational Skills, Food Safety, Communication

Industry

Food and Beverage Manufacturing

Description

At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best? Are you passionate about exceptional customer experiences, leadership, and all things cheese? Cheese World in Allansford is looking for a motivated and dynamic Café & Retail Supervisor to help lead our front-of-house operations and drive business growth. How you will make contributions that matter As a key member of our management team, you’ll play a pivotal role in ensuring smooth daily operations, delivering outstanding customer service, and supporting business development initiatives. This is a hands-on leadership position where you’ll inspire your team, manage stock, and create memorable experiences for our customers. Guide the customer service team, mentor staff, resolve issues, and act as 2IC. Manage orders across all channels, deliver tastings, and oversee hampers and wholesale relationships. Supervise daily cheese prep, stock orders, supplier liaison, and regular stocktakes. Assist with planning, events, register balancing, and general business support. Drive promotions, create content, and enhance brand visibility. Ensure OH&S compliance and report hazards promptly. About you Proven leadership and supervisory experience in retail or hospitality. Strong background in sales, stock management, and customer service. Excellent communication, problem-solving, and organisational skills. Knowledge of food safety and OH&S regulations. RSA certificate and food safety certification preferred. We’ll support you with The opportunity to make contributions that matter, whilst being supported by multinational, values led company A competitive annual salary Learning and development opportunities with the ability to grow in your own way Ability to participate in our Employee Share Ownership Program Product Discounts and other employee benefits Click Apply to submit your application. For a confidential discussion, please contact Manisha on 0498 147 768. Saputo Dairy Australia is an equal opportunity employer. Applications close on the 19th January, however, we may progress sooner, so apply as soon as you can. All applicants require Australian working rights at the time of applying. We are a 2026 Circle Back Initiative Employer and commit to respond to every applicant. As a leading dairy processor in Australia, Saputo produces, markets, and distributes a variety of products, with a portfolio of well-loved brands such as Devondale, Liddells, CHEER, Mersey Valley and Tasmanian Heritage. Our people bring these popular brands to life, while servicing our farming communities and through our AG Warehouse network. Whether your expertise lies in manufacturing, operations, supply chain, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help. Making Good Food Is Our Passion, and we do it responsibly. Our caring teams process about 11 billion litres of milk annually into a diversified range of dairy and dairy alternative products sold in over 60 countries. With 59 manufacturing facilities and over 19,400 employees, we operate our leading business in Canada, the USA, Australia, Argentina, and the United Kingdom. All dairy processors have access to the same raw material and equipment; what distinguishes us is our can-do spirit and our diverse, inclusive work culture that empowers employees to grow in their own way. Stay in touch! Follow the hashtag #OurBestIsMadeOfYours on Instagram, Facebook, and LinkedIn.

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Responsibilities

As a Café & Retail Supervisor, you will ensure smooth daily operations and deliver outstanding customer service. You will also manage stock, mentor staff, and drive business growth initiatives.