Who we are…
Boston tea party began its soulful journey in the 90s as four quirky, independent cafes, then along came Sam Roberts, the CEO with a love for hospitality and a mission to prove that doing good is good for business. Sam has always challenged the norm and no more so than when challenging the industry on single use coffee cups and helping young adults in our communities to grow and flourish in hospitality via our Foundation, that’s why everyone at Boston has the shared purpose of Making things better for our team, customers and the planet.
Boston is now 22 soulful cafes serving the best in breakfast, brunch, and lunch and our coffee is another level. We want our cafes to be the best place to work in hospitality, which means we need a fantastic team who share our values to get there!
What You’ll Do:
· Lead café shifts with confidence and clarity
· Complete daily opening and closing duties to a high standard
· Assign team roles using Aces in Places and adapt throughout service
· Manage customer feedback and resolve complaints with empathy and speed
· Maintain clear communication and energy across FOH and kitchen teams
· Help coach and train team members on the floor
· Support team development and role progression through real-time feedback
· Ensure safety, hygiene, allergens and legal compliance always
Why It Matters:
You’re a key player in café performance and culture – leading shifts that balance service, standards and people development. This is where great GMs start – owning the shift while developing leadership skills that’ll take you far.
What We Offer
· No evening work – enjoy your evenings every day
· Free food and coffee on shift
· 50% off food and drink for you and 5 family/friends
· Enhanced parental leave& Cycle to work scheme
· Proper training, career development and leadership coaching
· We close every Christmas and Boxing Day
· Monthly one-to-ones and annual Personal Development Plans
· Chance to join our Aspiring Leaders program and grow your career
· An ethical, purpose-led business that values people and the planet
You’ll be
Determined – We work hard towards our goals
Honest – We challenge and recognise each other
Empathetic – We support each other & our teams
Authentic – We are good humans with independent spirits
You’ll get
Tips paid fortnightly, with most earning up to 65p extra an hour !
Christmas day and boxing day off (we are closed)
Evenings off, we close our cafes at 5pm
Up to 3% pension contributions matched by BTP
Enhanced parental leave regardless of gender
Cycle to work scheme
50% discount on food and drink
Free food and coffee
Mental health support
Personal development through pathways and apprenticeships
Recognition & Reward packages
Job Type: Part-time
Pay: £12.46 per hour
Expected hours: No less than 8 per week

Benefits:

• Cycle to work scheme
• Employee discount
• Store discount

Experience:

• Supervising: 1 year (required)
• Hospitality: 1 year (required)

Work Location: In perso

Please refer the Job description for details