Cafe Supervisor at IT'SUGAR

East Rutherford, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Team Leadership, Sales Goals, Cash Handling, POS Operation, Training, Coaching, Visual Merchandising, Health And Safety, Event Coordination, Loss Prevention, Communication, Problem Solving, Positive Attitude, Flexibility, Time Management

Industry

Retail

Description

IT’S Fun, IT’S Flexible, IT’S Entertaining, IT’S Bringing the Fun Back into RetailIT’S Fun, IT’S Flexible, IT’S EntertainingIT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar.There are three major things that differentiate IT’SUGAR from other candy retailers. First is the product – an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance – full of bright colors, loud music, and lighthearted rebellion. The third is the people – passionate, optimistic, and energetic.IT’SUGAR is looking for a fun and dynamic Retail Supervisor to join our team. As a Cafe Supervisor, you will be the premier “SUGARTAINER” in charge of delivering a SWEET customer experience while promoting our brand.This position is a steppingstone towards a management role within IT’SUGAR. The Café Supervisor will be a shift leader in charge of overseeing all cafe functions and team members.What you’ll do? IT’S Exciting!Laugh out loud, dance to the music, and provide a humorous escape to our customers while you,Act as a Leader on Duty:Oversees the daily operation of the cafe and ensures that sales objectives are met.Evaluates daily operations on an ongoing basis and makes recommendations/initiates action to enhance productivity, efficiency, effectiveness, and profitability.Fosters a productive work environment through consistent coaching and training of Cafe Associates.Demonstrates a positive, enthusiastic and brand proud attitude.Promotes safety for both our customers and associates by adhering to company guidelines.Partners with store manager to identify ongoing challenges and present solutions.Deliver Exceptional Customer Service:Follow our customer engagement model, IT'SUGARTAINMENT.Assist customers with requests and inquiries.Ensure the cafe is clean and organized while maintaining visual and health and safety standards.Package and serve food adhering to company direction and in accordance with all health and safety regulations.Operate POS/ register to properly cash out all customers.Achieve Sales Goals:Follows through on customer requests for specific items and suggests additional products.Use selling skills by explaining benefits, features, prices, quality, value, and other product information.Support Store OperationsMaintains store cash handling records, reports, and opening and closing procedures.Ensures visual standards are appropriate and support the brand image.Merchandises displays to visual guidelines.Plan, coordinate, and set up special events and promotions.Maintain communication with associates regarding product recommendations to increase sales/inventory.Understands all Loss Prevention (LP) policies and procedures and communicates LP issues with the Store Manager.Operational Responsibilities include, but are not limited to salesfloor/backroom/restroom maintenance, cleaning, mopping, etc.Embody our Core Values:Represent our core values: IT’S being Positive, Playful, Present and a Difference Maker.Display enthusiasm and cheerfulness while working collaboratively in a team environment.What you need to join the fun (besides SUGAR):Must be 18 years of age or older.High School diploma or equivalent preferred.2 years of retail experience and at least 1 year of supervisor experience.Willing to work a flexible schedule including days, evenings, weekends, and holidays.Able and willing to work 32-40 hours a week.Must be able to use a POS/cash register.Able to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear.Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs with assistance.Must be able to work alone or with minimum amount of supervision.What’s in it for you? IT’S Even SweeterFun at Work! Dance, sing and laugh out loud while you work.Flexible schedulingCareer growth opportunitiesContinuous Training and Development30% Employee DiscountPerk Spot (Discounts on cell phone, travel, events, etc.)401k with company match beginning the 1st of the month after 60 days of employment.Employee Assistance ProgramAnd more!Full Time OnlyMedical, Dental, and Vision InsurancePaid Time OffHealth Savings and Flexible Spending AccountLegal ServicesLet’s get Social! IT’S CoolWebsite: www.itsugar.comFacebook [//www.itsugar.comFacebook]: www.facebook.com/itsugarTwitter [//www.facebook.com/itsugarTwitter]: www.twitter.com/itsugarTikTok [//www.twitter.com/itsugarTikTok]: itsugar_official

Responsibilities

The Cafe Supervisor oversees daily operations of the cafe, ensuring sales objectives are met while delivering exceptional customer service. This role includes coaching team members and maintaining a clean and organized environment.