ABOUT KEF

KEF has a reputation as the premier manufacturer of stunning, audiophile-quality audio solutions for modern home theatre, hi-fi, pro-audio, custom installation & personal use applications. KEF products are distributed around the world and have won awards on both sides of the Atlantic.
KEF’s strategy is to expand its product portfolio with premium wireless speaker products to capture a new consumer audience, beyond the traditional Hi-Fi consumer.

JOB SUMMARY:

The Café Supervisor is responsible for the smooth running of all operations of the café and in line with the highest level of customer care.

PERSONAL SKILLS, QUALIFICATIONS AND COMPETENCIES:

· Strong communicator with a real love of sound and the audio
· Able to lead by example consistently
· Strong barista skills and a passion for coffee
· Highly organised with an attention to detail
· Great attention to detail and pride in their appearance
· Ability to spot and resolve problems efficiently
· Capable of delegating multiple tasks
· Exceptional collaboration skills
· Vast experience in delivering all due diligence and Health & Safety
· Responsibility for standards at the site, ensuring a high standard from start to finish of the customer journey
· Health & safety and all compliance
· Able to set best quality standards & behaviours
· Willingness to always go the extra mile for our customers
· High degree of accuracy
For more company details, please visit our website at https://uk.kef.com/.
We offer attractive remuneration package and long-term career development opportunities to the right candidate. Please send your full resume with current and expected salary by clicking “Apply”.
We are an equal opportunity employer. The information provided by you will be treated in strict confidence and used for recruitment purpose only.
All personal data collected during the application process will be kept for 12 months after its completion, and will be destroyed thereafter.
Job Types: Full-time, Permanent

Additional pay:

• Commission pay

Benefits:

• Company pension
• Employee discount
• Life insurance
• Private medical insurance

Application question(s):

• We must fill this position urgently. Can you start immediately?
• Are you comfortable commuting to this job’s location?
• Will you now or in the future require sponsorship for employment visa status?
• What is your expected salary per annum?

Work Location: In perso

· Responsible and accountable for ensuring the smooth running of all operations of the café
· Control, monitor and take action to positively impact key operational KPI’s including sales and waste etc. (this may include producing simple reports to capture this data)
· Prepare Food and drinks ensuring they are presented to high standard
· Ensuring the café area is well presented and welcoming to our customers
· Always ensuring exceptional customer service alongside
· Responsible for standards in café
· Lead for food hygiene and health and safety in the café area and updating/making the team aware of any changes in industry standards
· Responsible for opening and closing the site using the checklists
· Cashing up and reconciling the takings (sales of food and drinks) daily
· Managing stock, ordering and deliveries
· Inspect and maintain the equipment in the shop and flag any issues to the Store Manager
· Work with the store manager to ensure the café area is adequately resourced e.g. rota, alerting that holiday cover is required etc.
· To always maintain and promote a safe workplace and adhere to health and safety legislation.
· Responsible for overseeing, documenting and executing all HACCP, COSHH and Due Diligence processes
· Engage in activities to maintain and further your continuing professional development
· Report to the manager any potential risks concerning food hygiene, health and safety in the café area and how they may be mitigated.
Any other duties commensurate with your role.