Café Team Leader - 35h Dublin at H&M Group

Dublin, Leinster, Ireland -

Full Time

Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

0.0

Posted On

06 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Focused, Passion for Food, Adaptability, Organizational Skills, Communication, Eager to Learn, Flexibility, Team Leadership

Industry

Retail

Description

Job Description As a valued member of our café team, you’ll work in a warm and welcoming Nordic-inspired environment, seamlessly integrated within our store. Your focus will always be on delivering exceptional quality, outstanding service, and memorable experiences for every guest. With a natural ability to put the customer first and adapt to their needs, you’ll help create a personalised and inspiring café atmosphere rooted in local culture and hospitality. You’ll have the opportunity to provide high-level service at every touchpoint—from warmly greeting guests to attentively meeting their needs in a genuine and thoughtful way. You’ll be responsible for preparing and serving high-quality food and beverages, consistently upholding our standards of excellence. In this role, you’ll also play a key part in promoting the café’s values, culture, and concept, while contributing to the smooth daily operations of the in-store café by supporting the Café Manager. We are looking for someone with previous experience in food and beverage and fully flexible to support the Café Manager. What matters most is your passion for hospitality, your willingness to learn, and your commitment to creating great guest experiences. Qualifications Experience in a café, restaurant, or other food & beverage environment Customer-focused mindset, A genuine passion for food and drink and a desire to share that enthusiasm with customers and team members alike. Adaptable and flexible, able to respond quickly to customer feedback/requirements, menu changes, and stock fluctuations. Strong organisational skills, with a track record of leading teams in fast-paced settings to deliver outstanding service is preferred Excellent Communication: Clear, confident, and empathetic in both customer and team interactions, able to provide clear direction and constructive feedback when needed. Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional development. Comfortable working varied hours, including evenings, weekends, and holidays. Fluency in English Additional Information This is a full-time position with a contract of 35 hours a week available in our Arket, Dublin store. Please apply by sending in your CV in English as soon as possible. Benefits: We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in-store and online. Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. You can read more about our H&M Incentive Program here. Inclusion & Diversity At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process. Company Description The ARKET café is based on the principles of the New Nordic Food Manifesto. The menu has been developed to express the freshness and simplicity naturally associated with our region, and blends traditional Scandinavian flavours with modern and global influences. The café also aims to reflect the changing seasons through ingredients that distinguish the climate and landscapes of each local region.

Responsibilities

The Café Team Leader will deliver exceptional quality and service while preparing and serving high-quality food and beverages. They will also support the Café Manager in promoting the café's values and ensuring smooth daily operations.