Café Team Member 5-12h at H&M Group

The Hague, South Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

15 Jan, 26

Salary

0.0

Posted On

17 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Focused, Proactive, Curious, Communicative, Positive, Open-Minded, Willing to Learn, Collaborative, Inclusive, Supportive

Industry

Retail

Description

Job Description As part of our café team you will work in a welcoming Nordic café environment, integrated in our store, where you never lose focus on quality, service and providing our guests with an experience they will remember. Putting the guest first and being flexible comes naturally for you. You and your team will be responsible for creating a warm and inspiring café environment together with a unique local service culture. Your role is essential in creating welcoming experiences that showcase the best of our brand. You’ll have the opportunity to provide customer with high-level service at every turn. From welcoming and actively attending to the customer every need in a warm and genuine way. Your responsibilities include provide quality beverage and food products at a consistently high standard, you promote the culture, values and concept of the café as a whole. You contribute to the daily operation of the café in store. While previous experience in customer service in food and beverage industry are nice to have, they're not mandatory. Qualifications Customer-focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations Proactive; you use your initiative to provide customers with a memorable café experience Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed You listen to and show interest in others’ ideas and opinions You’re honest and genuine in your approach You are communicative, positive and open-minded You’re willing to learn and adapt You’re collaborative, inclusive and supportive of others You have good English language skills Additional Information Benefits: We offer all our employees attractive benefits with extensive development opportunities around the globe. All our employees receive a 20% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. Inclusion & Diversity: At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.

Responsibilities

You will be responsible for creating a warm and inspiring café environment while providing high-level service to customers. Your role includes ensuring quality beverage and food products are delivered consistently.