Caffè Store Manager - Eataly Caffe at Eataly North America

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Sep, 26

Salary

90000.0

Posted On

23 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Café Management, Coffee Production, Team Leadership, Analytical Skills, Problem Solving, Microsoft Office, Hospitality Management, Inventory Management, Labor Management, Financial Reporting, Merchandising, Staff Training, Customer Engagement, Food Safety Compliance, Operational Efficiency, Budgeting

Industry

Food and Beverage Services

Description

Company Description Eataly, renowned as the world’s premier destination for authentic Italian cuisine, is excited to announce the opening of our first-ever Eataly Caffè, and we’re on the lookout for a dynamic Café Manager to lead this exciting venture! If you have a passion for exceptional service and a love for Italian coffee culture, this is your chance to shine. Come be part of a team that celebrates the art of Italian espresso and culinary excellence. Your expertise in hospitality will help create unforgettable experiences for our guests in this vibrant new café. Are you ready to make your mark? Join us at Eataly Caffè! Job Description The Caffe Manager is responsible for leading the team to meet all business objectives while consistently delivering outstanding service, overseeing all aspects of the Caffe in both back-of-house (BOH) and front-of-house (FOH) operations, as well as customer engagement areas. Oversees daily operations to ensure that Eataly Caffe consistently meets standards for guest service, employee practices, financial performance, operational efficiency, and health and safety. Engages with Caffe employees in a hands-on capacity to foster teamwork and operational excellence. Motivates, inspires, and develops team through setting clear expectations and leading by example Fulfills guest needs by actively taking a role in service operations such as barista, cashier, gelato, dining area maintenance, etc. Ensures adherence to Food Safety and Quality standards, upholding all Department of Health (DOH) and company regulations. Collaborates closely with the Director of Operations Eataly Caffe to develop, implement and monitor standard operating procedures Manages labor, costs, inventory, regulatory compliance, pricing, and merchandising to optimize operational performance. Employs a strong analytical approach to business management, utilizing financial reports, product metrics, and local business data. Assists in team scheduling to maximize productivity and labor efficiency, making staffing decisions based on anticipated sales volume. Actively recruits and trains Caffe team members in collaboration with HR and Talent Acquisition teams. Acts as a brand ambassador for Eataly, representing the store to the community and guests Performs other duties as assigned Qualifications 2+ years of experience supervising a café or quick service operation Experience and knowledge in coffee and coffee production Excellent communication and team leadership skills Outstanding analytical and problem-solving skills Proficiency in Microsoft Office Job Requirements Ability to stand, bend, reach and be mobile for up to 4 hours Ability to lift up to 20 lbs. Ability to operate a commercial espresso machine Food Handlers License and Serv-Safe Certification are a plus Compensation: The annual compensation for this role is $80,000 - $90,000 Additional Information Benefits and Perks Medical, Dental, Vision Insurance Paid Time Off Paid Parental Leave 401K with match or RRSP Bonus program Free family meal daily Discounts at Eataly Classes on products and Italian cuisine Referral bonus program and more! Compensation: USD 80000 - USD 90000 - yearly

Responsibilities

Lead the Eataly Caffè team to meet business objectives while overseeing all front-of-house and back-of-house operations. Manage financial performance, labor costs, and inventory while ensuring high standards of guest service and food safety.