POSITION SUMMARY

Under the direct supervision of the Manager, this position is responsible for customer service, cash administration and cash counts while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company’s policies and procedures, motivates and leads by example and supports Casino Victoria’s learning environment while establishing a safe and welcoming work environment for all team members.

KEY ACCOUNTABILITIES

• Handles cash transactions including but not limited to foreign currency exchange, travelers cheques, short pays, over payments, cash counts, coins and bills
• Monitors and reports all discrepancies and suspicious cash activities
• Redeems value chips and gaming tickets for cash
• Sells racing tickets, vouchers, racing programs and value chips as required
• Verifies and processes machine fills, ma chine jackpots, cancelled credits, as well as table fills and credits
• Issues opening floats to Slot Attendants (or others); reconciles closing floats
• Transfers and stores floats, keys and record keeping documents
• Documents and reconciles transactions; may reconcile bank deposits and prepare revenue reports
• Communicates effectively with all appropriate operational departments
• Builds strong working relationships with guests and team members
• Ensures complies with licensing laws, health and safety and other statutory regulations
• Performs other duties as assigned or directed.

EDUCATION AND QUALIFICATIONS

• High School Diploma; post secondary education an asset
• Must be available to work a flexible schedule including evenings, weekends and graveyard shifts
• Minimum 1 year of experience in high volume cash handling
• Serving it Right Certification
• Ability to successfully obtain a Gaming License
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication

Please refer the Job description for details