Cage Cashier-Level I (Full-Time; Varied Shift) at Harrah's Cherokee Casino Resort

Cherokee, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jul, 26

Salary

0.0

Posted On

23 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cash handling, Customer service, Math skills, Computer skills, 10-key adding machine, Communication skills, Interpersonal skills, Attention to detail, Problem solving, Regulatory compliance, Anti-money laundering, Data entry, Teamwork, Time management

Industry

Gambling Facilities and Casinos

Description

Harrah’s Cherokee Casino Resort Position Description POSITION TITLE: Cage Cashier DEPARTMENT: Finance, WSOP GRADE/FSLA STATUS: H10-Non-Exempt BADGE TYPE/COLOR: Key--Blue REPORTS TO: Supervisor, Cage SUPERVISE: N/A JOB SUMMARY: Provide excellent customer service to gaming and internal guests through Cashier transactions while ensuring all funds are secure and accounted for. JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values 2. Responsible for all funds entrusted during an assigned shift 3. Deliver excellent customer service to all gaming guests 4. Understand and comply with all government regulations 5. Understand and comply with government Anti-money Laundering regulations. Know when and how to submit a Suspicious Activity Incident Report (SAI). Know the red flags of suspicious transactions or activities 6. Understand what information is needed to complete Currency Transaction Reports (CTR’s), Monetary Instrument Logs (MIL’s) and Multiple Transaction Logs (MTL) and able to enter the customer information needed to complete forms 7. Able to process OFAC (Office of Foreign Asset Control) screenings when needed before completing transactions 8. Process cashiering transactions for guests including cashing checks, chip redemptions, markers and payments, credit card advances, bill breaking and other transactions. 9. Able to handle extremely large chip transactions accurately utilizing calculation tools to determine correct payout as well as correct payment to the guests 10. Ability to create and maintain customer RA (Resort Advantage) accounts and enter transactions into RA Floor Monitor, checking and entering all customer data needed to comply with government regulations 11. Identify customers who may be trying to structure transactions or evade or circumvent identification requirements 12. Able to work all front line, employee, chip bank, marker bank, poker cage, F&B and bank positions 13. Able to process very large payouts and payments for Casino Credit patrons quickly and accurately 14. Able to complete all paperwork accurately 15. Utilize computer workstation for majority of the functions of the cashier job. 16. Count and Process chip transactions accurately, verifying play before payment to comply with Title 31 and Know Your Customer regulations 17. Process jackpot payouts, verify W2-G paperwork 18. Exhibit sound decision-making 19. Work in box office assisting with ticketing for event center shows 20. Participative member of the team by volunteering and being involved in projects, committees, and task forces by providing input and suggestions 21. Proactive with customer incidents and able to solve issues or contact supervisor to help ensure resolution with guests 22. Assist with WSOP registration desk duties when needed 23. Adhere to regulatory, departmental and company policies/procedures in an ethical manner 24. Flexible to work additional hours, shifts and days off when needed and flexible with daily assignments MINIMUM QUALIFICATIONS: 1. High school diploma or GED required 2. Six months cashier/cash handling experience preferred 3. Must demonstrate the following essential knowledge and skills: 4. Basic math skills 5. Intermediate computer skills 6. Basic 10 key adding machine skills 7. Good oral and written communication skills 8. Excellent interpersonal skills 9. Ability to handle multiple priorities in a fast-paced environment 10. Attention to detail 11. Willing to learn and to be adaptable 12. Ability to work independently 13. Neat, professional appearance with excellent personal hygiene 14. Documented teamwork behaviors and attitudes 15. Clean criminal record concerning finances PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS: 1. Must be able to lift 50 pounds 2. Must be able to stoop, bend, reach, kneel, twist and grip items 3. Must be able to stand on feet 8 hours at a time 4. Must be able to respond to visual and aural cues 5. Must be able to read, write, speak and understand English 6. Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including second hand smoke 7. Must be able to work a flexible schedule including weekends, evenings and holidays This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 3.17.25

Responsibilities

The Cage Cashier is responsible for performing accurate financial transactions, including chip redemptions, check cashing, and jackpot payouts while ensuring compliance with government regulations. The role also involves providing excellent customer service and maintaining the security of all funds entrusted during the shift.