Cage-Player Services Supervisor at Cherokee Nation Businesses

Claremore, Oklahoma, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Jun, 26

Salary

0.0

Posted On

15 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Guest Experience, Financial Transactions, Supervising Staff, Issue Resolution, Operational Efficiencies, Cash Handling, Regulatory Compliance, Mentoring, Written Communication, Verbal Communication, Presentation Skills, Computer Skills, Microsoft Office, Money Handling, Analytical Skills

Industry

Recreational Facilities

Description

As the Cage Player Services Supervisor, you will lead a team to deliver a superior guest experience while maintaining the integrity and security of all financial transactions. You will be responsible for supervising staff, resolving guest and employee issues, and implementing operational efficiencies. This role requires a strong understanding of cash handling procedures, excellent leadership skills, and a commitment to upholding regulatory compliance. For more than two decades, Cherokee Casino has been Oklahoma’s premier destination for gaming, live entertainment and extraordinary experiences. The brand currently owns and operates nine properties across Northeastern Oklahoma. Each features its own unique offerings yet all share in Cherokee Casino's commitment to quality. Guests can enjoy slots and table games, multiple hotels, a delicious array of dining options, live entertainment from local and national acts, horse racing, golf, a KOA campground, meeting and event space, and monthly promotions. Cherokee Casino also offers players impressive perks and benefits through One Star Rewards. As the brand continues to expand its offerings and footprint, Cherokee Casino remains dedicated to the well-being of the Cherokee Nation and the communities that it calls home. Here's what awaits you:  * Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access, and on-site health clinics (at select locations).  * Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.  * Work-Life Balance: Enjoy flexible spending accounts, maternity/paternity leave, and voluntary benefits for added peace of mind.  * And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts.  Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country. As the gaming and hospitality business of the Cherokee Nation, CNE owns and operate a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss. Step into a world of possibilities: * Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms. * Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live. * Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic. * Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses. More than just entertainment, we are committed to the well-being of the Cherokee Nation and the communities that it calls home. We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special. Company:Cherokee Nation Entertainment

Responsibilities

The supervisor will lead a team to ensure a superior guest experience while maintaining the security and integrity of all financial transactions within the cage and player services areas. Key duties include supervising staff, resolving guest and employee issues, and implementing improvements for operational efficiency.