Cage Supervisor - Full Time - 2nd/3rd Shift at Northfield Park Racino

Northfield, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

14 Aug, 26

Salary

50000.0

Posted On

16 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cash Handling, Gaming Compliance, Staff Supervision, Performance Coaching, Fraud Prevention, Customer Service, Title 31 Compliance, SARC Knowledge, Financial Reporting, Interpersonal Communication, Team Delegation, Credit Management

Industry

Description

Description Primary Purpose It is the primary responsibility of the Cage Supervisor to operate business in accordance with company policies and procedures. The Cage Supervisor should also assist the Cage Shift Manager with all management-related issues. Principal Duties & Responsibilities Supervise and participate in Cage and Credit activities, ensuring count integrity and gaming compliance. Verify all transactions over $2,500 in order to verify accuracy. Generate reports for the end of each shift and at the completion of the 24-hour period. Turn in reports and paperwork to Accounting in a timely manner. Perform disciplinary functions for each shift personnel. Maintain attendance records and vacations. Assist Hosts and Upper Management with needs for high profile players when handling payouts. Constantly monitor all Cage areas to ensure operations meet appropriate regulations. Resolve guest, employee, and transaction problems. Keep Management abreast of prevalent issues. Train Cage staff and provide performance coaching and feedback as well as assist with hiring, firing and disciplinary actions. Assist with preparing daily summary and bank deposits and maintains accuracy for all transactions. Required for All Jobs Proof of eligibility to work in the United States Education High School Diploma or GED Required Bachelor's Degree Hospitality, Business Administration, or Finance Preferred Work Experience 2+ Years of Prior Relevant Experience Cashier/casino credit/main bank experience Required Additional Requirements Bilingual, English as the primary or secondary language. Preferred Previous experience working in a similar setting. Preferred Knowledge, Skills and Abilities Understanding of all Cage equipment. Complete understanding of Title 31 and SARC. Knowledge of gaming regulations and internal control standards. Thorough knowledge of fraud prevention and credit scams. Fast and accurate money handling abilities. Ability to delegate work to team members. Excellent customer service skills. Interpersonal skills to effectively communicate with all business contacts. Ability to effectively communicate in English, in both oral and written forms. Physical Requirements Bending Carrying 15 pounds Clear speech - simple Hearing/Listening Lifting 10 pounds Near vision Normal vision Pushing/Pulling Reaching Sitting Standing - 5 hours minimum Walking Work Environment Balancing Clear speech - complex Crouching Distant vision Flexibility - upper body Flexibility - lower body Kneeling Stooping Typing 30 w.p.m.

Responsibilities

The Cage Supervisor oversees daily cage and credit activities to ensure count integrity and strict adherence to gaming regulations. They are responsible for supervising staff, resolving guest issues, and managing financial reports and deposits.