Cage Supervisor - MGM Springfield at MGM Resorts International

Springfield, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jul, 26

Salary

52600.0

Posted On

13 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cash handling, Gaming compliance, Team leadership, Customer service, Transaction verification, Reporting, Performance coaching, Staff training, Conflict resolution, Bank deposits, Regulatory compliance, Title 31 compliance

Industry

Hospitality

Description

Springfield, Massachusetts The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a Cage Supervisor at MGM Springfield, you will be responsible for managing daily cage operations, ensuring compliance with Massachusetts Gaming regulations and Title 31, and assisting the Cage Shift Manager in various leadership tasks, all while delivering exemplary customer service in a high-energy environment. Your role will require strong oversight of cash handling processes and a commitment to adhering to internal policies to maintain operational integrity. THE DAY-TO-DAY: Supervise and participate in Cage and Credit activities, ensuring count integrity and gaming compliance Verify all transactions over $2,500 in order to verify accuracy Generate reports for the end of each shift and at the completion of the 24-hour period. Turn in reports and paperwork to Accounting in a timely manner. Perform disciplinary functions for each shift personnel. Maintain attendance records and vacations. Assist Hosts and Upper Management with needs for high profile players when handling payouts. Constantly monitor all Cage areas to ensure operations meet MLGCA regulations Resolve guest, employee, and transaction problems. Keep Management abreast of prevalent issues. Train Cage staff and provide performance coaching and feedback as well as assist with hiring, firing and disciplinary actions. Assist with preparing daily summary and bank deposits. Maintains accuracy of all transactions. THE IDEAL CANDIDATE: Has a high school diploma or GED Has 2+ years of prior relevant experience in cashier/casino credit/main bank experience PERKS & BENEFITS: Healthcare, financial and time off benefits Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room Free parking on and off shift Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16588 Pay Range: The pay range for this role is: $38,300.00 - $52,600.00 This range represents a good faith estimate of the salary range that MGM reasonably expects to pay for the position upon hire. The actual salary offer will take into account a wide range of factors, including location. Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership. Are you ready to JOIN THE SHOW? Apply today! At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.com We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers. For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.

Responsibilities

The Cage Supervisor manages daily cage operations, ensures compliance with gaming regulations, and oversees cash handling processes. They also provide leadership, training, and performance coaching to cage staff while assisting with high-profile player payouts.