JOB SUMMARY

We are seeking positive, reliable individuals to join our team! Cake Decorators are responsible for producing quality products and providing excellent customer service. Maintain a safe and clean environment. Assist the management team in meeting and exceeding sales and profit goals by keeping decorated products stocked and made according to brand and franchise standards.

REQUIREMENTS

• Must be 18 years of age or older
• Cake Decorating Experience
• Retail Sales Experience
• Desire to be a positive team member with integrity; strong work ethic; ability to multi-task and adapt to stressful situations
• Excellent interpersonal skills to provide the highest level of customer service
• Strong communication skills
• Must possess basic math skills
• Ability to lift up to 50lbs, move in repetitive motions and be able to stand for extended periods of time
  Why DUNKIN’?
  Sure, it’s the coffee and the tasty baked goods. But more than that, it’s the people behind the counter, who make Dunkin’ Donuts what it really is, creating a culture and place that isn’t the typical fast-food joint. It is the fast-paced, fun- paced world of Dunkin’ Donuts.
  We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
  **You are applying for work with a franchisee of Dunkin’ Donuts /Baskin-Robbins not Dunkin’ Brands, Inc. or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
  © 2020. Catalano Management, LLC/Route 65 Management, LLC. The Dunkin’ trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license

• Early morning position start time (most restaurant locations)
• Must be extremely dependable, punctual
• Focus on 100% Guest Satisfaction through exceptional service, ability to multi-task with minimal supervision, strong decision-making skills
• Manage and execute cake decorating operations, including cakes, cookies, polar pizzas and clown cones
• Responsible for all aspects of cake decorating operations from initiating/receiving the order through meeting customer specified pick up time of cake order
• Decorate cakes to customer specifications for nature of design/theme
• Measure and mix ingredients according to recipes
• Provide outstanding customer service and suggestive selling
• Responsible for maintaining and monitoring all decorated products shelf life and expiration dates to ensure the highest quality products
• Participation in department level preventative maintenance for cake decorating equipment, cleanliness and communication of decorating supply needs or repairs
• Use all equipment such as tub cutters, refrigerators, and freezers according to company guidelines
• Accurately inventory and stock all products for the Baskin Robbins side of the Dunkin business; Report product ordering/shipping discrepancies
• Follow all health and food safety regulations and guidelines and procedures; Report safety risks, issues, or illegal activity
• Ensure proper temperatures in cases and coolers are maintained and all related logs are kept current
• Prepare, package, label, and inventory ingredients in merchandise
• Maintain a clean and organized workspace