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Call Advisor at United Infrastructure

South Oxfordshire, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

0.0

Posted On

22 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Contact Centre Experience, Inbound Calls, Outbound Calls, Customer Service, Communication Skills, Problem Solving

Industry

Civil Engineering

Description

Company Description United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description An exciting opportunity to join part of the team to deliver a fantastic service to our clients and customers as a call advisor, you will work as part of a contact centre team to answer inbound calls and produce outbound calls. The calls will be facilitated via our works management system to support an outcome to each call with a positive approach. Qualifications Experience working within a contact centre environment preferred. Additional Information If you are a Multi Trade professional seeking a dynamic and diverse work environment, we're offering: Competitive salary and benefits package Opportunities for career progression aligned with the company’s growth Immediate interview for qualified candidates How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Infrastructure prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

Responsibilities

As a call advisor, you will work as part of a contact centre team to answer inbound calls and produce outbound calls. You will facilitate calls via the works management system to support positive outcomes for each call.