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Call Center Agent at Alphabe Insight Inc

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

26 Apr, 26

Salary

46000.0

Posted On

26 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Listening Skills, Problem-Solving, Organizational Skills, Time Management, Computer Proficiency, Teamwork

Industry

Public Relations and Communications Services

Description

Company Description At Beloform Craft, we believe that excellence is built through precision, creativity, and operational harmony. Our brand is rooted in craftsmanship and thoughtful execution, delivering high-quality products through well-structured and efficient store operations. We foster a professional, collaborative environment where attention to detail and continuous improvement are valued and encouraged. Job Description We are looking for a dedicated Call Center Agent to serve as a key point of contact between our company and our clients. This role focuses on delivering clear, professional, and efficient communication while ensuring a positive customer experience. The ideal candidate is attentive, articulate, and solution-oriented, with a strong sense of responsibility and teamwork. Responsibilities Handle inbound and outbound calls in a professional and courteous manner Provide accurate information regarding services, processes, and client inquiries Resolve questions or concerns efficiently while maintaining company standards Document interactions clearly and maintain organized call records Collaborate with internal teams to ensure timely follow-ups and resolutions Uphold confidentiality and professionalism at all times Qualifications Strong verbal and written communication skills in English Ability to remain calm, focused, and professional in a fast-paced environment Excellent listening and problem-solving abilities Strong organizational and time-management skills Basic computer proficiency and ability to learn internal systems quickly Additional Information Competitive salary ($42,000 – $46,000) Growth opportunities within a stable and expanding company Supportive and professional work environment Skill development and on-the-job training Long-term career potential

Responsibilities

The Call Center Agent will handle inbound and outbound calls, providing accurate information and resolving client inquiries. They will document interactions and collaborate with internal teams for timely resolutions.