Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
Call Center Agent at Alphabe Insight Inc
Houston, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

62000.0

Posted On

20 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Phone Communication, Customer Support, Inbound Calls, Outbound Calls, Information Accuracy, Goal Orientation, Organization, Multitasking, Professionalism

Industry

Public Relations and Communications Services

Description
Company Description About Us At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Description Overview: We are seeking motivated Call Center Agents to handle inbound and outbound calls while delivering outstanding customer support. Key Responsibilities: Answer incoming calls and assist customers Make outbound calls as required Resolve concerns and provide accurate information Document call details and outcomes Meet performance goals What We Offer: Paid training Performance-based advancement Structured and supportive environment Qualifications Strong phone communication skills Goal-oriented and organized Ability to multitask Reliable and professional Training provided Additional Information Competitive salary: $58,000 – $62,000 per year Structured career advancement opportunities Professional development and leadership training Performance-based growth incentives Collaborative and growth-focused company culture Full-time, stable employment
Responsibilities
The primary role involves handling both inbound and outbound calls to deliver outstanding customer support, which includes answering inquiries and resolving customer concerns. Agents are also responsible for accurately documenting all call details and outcomes while striving to meet established performance goals.