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Call Center Agent at Alphabe Insight Inc

Nashville, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

49000.0

Posted On

16 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Active Listening, Phone Presence, Task Management, Attention to Detail, Problem-Solving, Customer Focus, Team Collaboration

Industry

Public Relations and Communications Services

Description

Company Description Skillbridge Academy is a forward-thinking organization committed to operational excellence, workforce development, and long-term career growth. We partner with professionals who value structure, accountability, and continuous improvement. Our work environment promotes stability, collaboration, and skill-building, ensuring every team member plays a meaningful role in our success. Job Description Skillbridge Academy is seeking a Call Center Agent to join our growing team in Nashville, NC. This role is ideal for individuals who thrive in fast-paced environments and enjoy delivering high-quality customer interactions. As a Call Center Agent, you will serve as a key point of contact, ensuring professional, efficient, and solution-oriented communication with clients. Responsibilities Handle inbound and outbound calls in a professional and courteous manner Provide accurate information and resolve customer inquiries efficiently Document interactions and maintain organized call records Follow established communication guidelines and operational procedures Collaborate with internal teams to ensure consistent service delivery Maintain a high standard of customer satisfaction and professionalism Qualifications Strong verbal communication and active listening skills Clear, confident, and professional phone presence Ability to manage multiple tasks and remain organized Attention to detail and commitment to accuracy Problem-solving mindset with a customer-focused approach Ability to work independently and as part of a team Additional Information Competitive salary ($46,000 – $49,000 per year) Growth opportunities and internal career development Structured training and skill-building programs Supportive and professional work environment Stable full-time employment

Responsibilities

The Call Center Agent will handle inbound and outbound calls, providing accurate information and resolving customer inquiries. They will document interactions and collaborate with internal teams to ensure consistent service delivery.