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Call Center Agent at Alphabe Insight Inc

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

52000.0

Posted On

07 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Problem-Solving, Attention to Detail, Call Center Experience, Professionalism, Team Collaboration, Record Keeping

Industry

Public Relations and Communications Services

Description

Company Description About Us At Reboot Staff, we pride ourselves on delivering exceptional service and creating an environment where employees can thrive. Based in Austin, TX, our team is dedicated to professionalism, growth, and fostering a positive workplace culture. We believe in supporting our staff with opportunities to develop their skills and advance in their careers. Job Description Job Description We are seeking a motivated and customer-focused Call Center Agent to join our dynamic team. The ideal candidate will manage inbound and outbound calls, provide exceptional service, and support clients with professionalism and efficiency. This is an excellent opportunity for individuals looking to grow their career in a fast-paced and rewarding environment. Responsibilities Handle high-volume inbound and outbound calls with professionalism and courtesy Respond to customer inquiries, concerns, and requests promptly and effectively Document and maintain accurate customer records in the system Collaborate with team members and supervisors to achieve departmental goals Maintain a positive and professional demeanor during all interactions Qualifications Qualifications High school diploma or equivalent required; associate or bachelor’s degree preferred Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Previous call center or customer service experience preferred but not required Proficiency with computers and basic software applications Additional Information Benefits Competitive salary: $47,000 – $52,000 per year Career growth opportunities within a supportive team environment Skills development and ongoing training Full-time, permanent position with a stable schedule

Responsibilities

The Call Center Agent will handle high-volume inbound and outbound calls, responding to customer inquiries and concerns with professionalism. They will document customer interactions and collaborate with team members to achieve departmental goals.