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Call Center Agent at Alphabe Insight Inc

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

0.0

Posted On

30 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal communication, Active listening, Customer support, Data entry, CRM systems, Issue resolution, Call handling, Time management, Attention to detail

Industry

Public Relations and Communications Services

Description

Company Description At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Description Introduction Be part of a fast-paced, communication-driven environment where customer interaction is key. This role is ideal for individuals looking to build experience in customer support and professional communication. Responsibilities Handle inbound and outbound calls in a professional manner. Assist customers with inquiries, requests, and issue resolution. Follow call scripts and company procedures. Document customer interactions accurately. Meet daily performance and quality targets. Collaborate with team members to improve service delivery. Qualifications Strong verbal communication and active listening skills. Comfortable working in a high-volume call environment. Reliable, punctual, and detail-oriented. Goal-oriented with the ability to meet targets. Basic computer skills (data entry, CRM systems). Entry-level candidates welcome; training provided. Additional Information Competitive salary Growth opportunities within the company Professional development and skill-building environment Supportive and collaborative team culture Stable, full-time employment

Responsibilities

The agent will handle inbound and outbound calls while assisting customers with inquiries and issue resolution. They are also responsible for documenting interactions accurately and meeting daily performance targets.