Call Center Agent at Alphabe Insight Inc
San Antonio, Texas, United States -
Full Time


Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

48000.0

Posted On

29 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Verbal Communication, Written Communication, Listening Skills, Problem-Solving, Customer Focus, Teamwork, Computer Proficiency

Industry

Public Relations and Communications Services

Description
Company Description At Catch Vibe Voice, we are dedicated to delivering exceptional customer experiences while fostering a professional and supportive work environment. Our team thrives on collaboration, growth, and innovation. We are committed to providing opportunities for our employees to develop their skills and advance their careers while making a meaningful impact every day. Job Description We are seeking motivated Call Center Agents to join our dynamic team. In this role, you will be the voice of Catch Vibe Voice, assisting customers with inquiries, providing solutions, and ensuring an outstanding service experience. This is an excellent opportunity to join a professional team that values growth, skill development, and excellence. Responsibilities Handle inbound and outbound customer calls professionally and efficiently. Provide accurate information and solutions to customer inquiries. Maintain detailed records of interactions in company systems. Collaborate with team members to meet performance goals. Continuously improve communication and problem-solving skills. Qualifications Strong verbal and written communication skills. Excellent listening and problem-solving abilities. Professional demeanor and a customer-focused mindset. Ability to work effectively in a team-oriented environment. Proficiency with basic computer applications. Additional Information Competitive salary: $44,000 – $48,000 per year. Clear growth opportunities within the company. Skill development programs to enhance your career. Supportive and professional work environment. Full-time position with structured schedule.
Responsibilities
Call Center Agents will handle inbound and outbound customer calls, providing solutions and ensuring a positive service experience. They will also maintain records of interactions and collaborate with team members to achieve performance goals.
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