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Call Center Agent at Alphabe Insight Inc

Oklahoma City, Oklahoma, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

4475.0

Posted On

22 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Active Listening, Customer Service, Data Entry, Crm Systems, Professionalism, Organization, Detail Oriented

Industry

Public Relations and Communications Services

Description

Company Description Entertainment Travel Associates is a dynamic and fast-growing company specializing in delivering exceptional travel and entertainment experiences. We partner with leading brands and venues to create engaging promotional campaigns that connect audiences with unforgettable moments. Our team thrives on creativity, precision, and a commitment to excellence, making us a trusted name in the industry. Job Description Introduction We are seeking a motivated Call Center Agent to support customer communication and service operations in a fast-paced environment. This role is ideal for individuals who enjoy helping others and developing professional communication skills. Responsibilities Handle inbound and outbound calls professionally. Assist customers with inquiries, requests, and service-related concerns. Provide accurate information while following company procedures. Document customer interactions and maintain organized records. Escalate complex issues to the appropriate department when necessary. Qualifications Strong verbal communication and active listening skills. Customer-focused and professional attitude. Ability to work effectively in a fast-paced call environment. Reliable, organized, and detail-oriented. Basic computer skills including data entry and CRM systems. Entry-level candidates welcome; training provided. Additional Information Competitive salary Growth opportunities within the company Supportive and professional work environment Career development and hands-on training Stable full-time position Collaborative team culture Modern office environment Compensation: USD 3825 - USD 4475 - monthly

Responsibilities

The agent will handle inbound and outbound calls to assist customers with inquiries and service-related concerns. They are responsible for documenting interactions and escalating complex issues to the appropriate departments.